Smuts - Administrative Assistant - Johannesburg, GP, South Africa

Marizelle Smuts

Johannesburg, GP, South Africa

Services

Administrative Assistant

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Sales & marketing Consultant

UDM International

November 2013 - January 2014

• Telephonic sales to pre-qualified leads provided by UDM International (Pty) Ltd.

• Reaching / exceeding of minimum sales targets
• Reaching /exceeding Q.A. and Productivity Targets
• General administrative functions
(Temporary position)

Switchboard Operator

Hirsch's Strubensvalley

July 2013 - November 2013

• Answering Switchboard
• Attend to customer complaints or issues
• Providing excellent customer service
• Delivery Report
• Capturing of Opt In forms for data base
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Daily Register
• Invoicing
• Opening Accounts

Sales/admin Assistant MTN President Square

February 2013 - July 2013

• Processing payments
• Attend to customer complaints or issues
• Providing excellent customer service
• Assisting shoppers.
• Responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Receiving and storing the delivery of large amounts of stock

Food Concession Manager

NAME, USA

March 2012 - November 2012

• Processing payments
• Attend to customer complaints or issues
• Oversee the day-to-day operations
• Recruitment, training and management of staff
• Procurement of services and inventory
• Providing excellent customer service
• Oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Food Concession Manager

NAME, USA

February 2011 - November 2011

• Processing payments
• Attend to customer complaints or issues
• Oversee the day-to-day operations
• Recruitment, training and management of staff
• Procurement of services and inventory
• Providing excellent customer service
• Oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Sales Assistant

Postnet

November 2011 - March 2012

• Assisting shoppers to find the goods and products they are looking for.
• Responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock
• Laminating, binding and printing of variable projects
Reference: Wouter
084 442 4975

Admin Coordinator

ADT Security

June 2010 - February 2011

Telephonic client liaison
• Daily figures and balancing thereof
• General office duties
• Loading data on excel
• Working hand in hand with sales reps
• Attending client queries
• Updating client information on listner
• Calling clients for incomplete information
Reference: Issebel van Heerden
086 12 12 400

Food Concession Manager

NAME, USA

May 2009 - May 2010

• Processing payments
• Attend to customer complaints or issues
• Oversee the day-to-day operations
• Recruitment, training and management of staff
• Procurement of services and inventory
• Providing excellent customer service
• Oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Front office coordinator/admin, The Dent Boyz, Randburg

May 2008 - May 2009

• Answering switchboard & messaging
• General office duties
• Obtaining quotes (telephonically )
• Typing quotes to customers
• Follow up with insurance assessors
• Get authorization & check vehicles in
• Process vehicle check in list
• Order parts
• Fill out all job cards
• Daily updates to all 0parties involved
• Check vehicles out with necessary documents
• Invoicing
• Process payments ( cash, cards & Electronic transfers)

Reference: John/Americo
011 792 2228

Sales, ASV Stubbe, Protea Rif

Reception

July 2007 - October 2007

• Answering switchboard & messaging
• General office duties
• Stock control
• Internal Sales
• Packaging & Dispatch of goods sold


Reference: Karen Grobler
011 351 9800

Sales Assistant

Sportsmans Warehouse

October 2006 - April 2007

• Responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock
Reference: Koenraad
011 475 0250

Sales Assistant

Outdoor Warehouse

March 2006 - July 2006

• Responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock
Reference: Brach closed down

Sales Assistant

Trappers Trading

April 2005 - October 2005

• Responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock
Reference: Monja
011 768 8555

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