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Spa Atlantic Spa Manager
Atlantic Resort and Spa
From January 2010
• Provide administrative support to staff members
• Manage simultaneous projects and maintain appointment books to ensure successful operation
• Serve as first point customer contact in person and via telephone and email
• Responsible for managing facilities, hiring and training staff and upholding exceptional standards
• Operate register and handle large amounts of money and credit card transactions
• Secure confidential guest information
• Maximize clientele basis by creating and marketing local promotions
CEO Self Employed
The Fly Society Inc
December 2007 - November 2009
• Assist music artists in furthering their music career
• Vocal evaluation and consultation
• Demo and master album production
• Song and CD manufacturing and marketing
Labor and State Law Compliance Coordinator
Everglades Direct Inc/g.Neil
June 2007 - July 2008
• Communicate with clients via phone and email
• Create and implement procedures to minimize company costs
• Maintain current client information for hundreds of accounts
• Manage accurate Federal and State law requirements
• Provide exceptional service by responding to individual client demand
Yoga On The Beach
I created, implemented and hosted a beach yoga class for the Spa I manage to generate awareness with our locals. It was a huge success in which we grew our clientele.
Qualifications & Certifications
Delray Beach High School
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