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Aikens - Operations Manager - Fort Lauderdale, FL, USA

Marissa Aikens

Fort Lauderdale, FL, USA

Services

Operations Manager

Work History

Spa Atlantic Spa Manager

Atlantic Resort and Spa

From January 2010

• Provide administrative support to staff members
• Manage simultaneous projects and maintain appointment books to ensure successful operation
• Serve as first point customer contact in person and via telephone and email
• Responsible for managing facilities, hiring and training staff and upholding exceptional standards
• Operate register and handle large amounts of money and credit card transactions
• Secure confidential guest information
• Maximize clientele basis by creating and marketing local promotions

CEO Self Employed

The Fly Society Inc

December 2007 - November 2009

- FL
• Assist music artists in furthering their music career
• Vocal evaluation and consultation
• Demo and master album production
• Song and CD manufacturing and marketing

Labor and State Law Compliance Coordinator

Everglades Direct Inc/g.Neil

June 2007 - July 2008

• Communicate with clients via phone and email
• Create and implement procedures to minimize company costs
• Maintain current client information for hundreds of accounts
• Manage accurate Federal and State law requirements
• Provide exceptional service by responding to individual client demand

Projects

Yoga On The Beach

I created, implemented and hosted a beach yoga class for the Spa I manage to generate awareness with our locals. It was a huge success in which we grew our clientele.

Qualifications & Certifications

Delray Beach High School

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