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Have been doing travel coordination for about 8 years using various databases and applications.
Bank of America
From December 2005
❖ Coordination of projects for server installs, relocations, conversions and closures under critical deadlines. Order servers for new branch openings in Corporate locations.
❖ Schedule hardware technicians for all projects along with making all travel arrangements.
❖ Management of the HPM database, project tracker and Lotus Notes project database.
❖ Use ITMC database and Remedy. Interaction with many different departments - Procurement, Configuration Lab, Upper Management, Hardware Support, branch personnel, etc
September 2005 - December 2005
❖ Responsible for organizing inventory of Telco assets for 1700 bank sites in the East.
❖ Interviewed, hired and was the POC for 25 techs.
❖ Responsible for scheduling, hotel/travel reservations.
❖ Reviewed uploaded data to make sure all router, switch, circuit, UPS and key system data was correct.
❖ Performed scheduling and hiring for another large server install project that lasted 3 months.
February 2005 - September 2005
❖ Control of Excel and Access Project Trackers tracking all activity of our E911 deployments.
❖ Coordinate with techs in the field as to updates for sites they are turning up.
❖ Time and Expense reports in Changepoint database
❖ Lead conference calls with vendors for current statuses and new deployments.
March 2004 - July 2004
❖ Responsible for AWS growth (ER) invoicing and working with Ericsson Finance.
❖ Tracked all AT&T Wireless (and affiliate) U.S. equipment inventory within Ericsson, includes deliveries, open orders, on-hand material, and order notification.
❖ Creating AWS PL01 and PL07 sales orders, ensuring accuracy of all data.
❖ Provided reoccurring report to Project Managers on outstanding service packages.
❖ Analyzed data using Excel (macros and functions) to compare multiple internal systems, identify gaps, and synchronize information.
Fixed Assets Analyst
August 2003 - March 2004
❖ Reconcile the result of a full physical inventory of cell sites across the Midwest to Cingular's Oracle based financial systems.
❖ Maintain records and develop reports for the reconciliation of lost GSM assets.
❖ Reconcile Fixed Asset management system and asset tagging/tracking processes using company databases and extensive Microsoft Excel.
❖ Assisted Cingular in recovering over 90 million dollars in lost assets.
Sales/Customer Service Rep
October 2001 - June 2003
❖ Make sales calls, visit businesses, submit bid proposals for companies needing drug testing.
❖ Implemented contract agreements.
❖ Exhibit at trade shows for possible business.
❖ Help customers with confidential drug screening results using the LIMS database.
❖ Set up new accounts in the Horizon database.
NACS/OW Project Coordinator
October 1999 - July 2001
❖ Handle all the Engineering Support Requests and Shortages from the field and input them into the FRED database. Requests dealing with rack space, bay positions, ports, hubs, Ethernet IP addresses, serial (WAN) IP's, SN Masks, GATEWAY projects, etc.
❖ Schedule, process, approve and keep track of all NACS/Orderwire bids.
❖ Order all equipment for the field on EPS (Engineering Planning System) releases.
❖ Verify timing and telemetry, verify primary and back-up IP addresses for all engineers using ACES database.
❖ Keep track of all open Projects, making sure the RFM date is met.
October 1997 - October 1999
❖ Monitor various in-house systems to identify problems associated with power and environmental equipment and/or systems.
❖ Review flash reports, video bulletin board, and NLDN lightning system for indications of possible network problems.
❖ Provide preliminary analysis of information and generate assignments to engineers as appropriate.
❖ Administrative processing of departmental travel requests and travel arrangements.
❖ Create work orders based on flash reports In PQMC database, update and close work orders.
❖ Budgetary tracking on capital and expense projects, processing invoices and check requests. Tracking, cutting and changing Purchase Orders
❖ Coordinate shelter and site repairs.
Work Order Administrator
June 1996 - October 1997
❖ Receive and distribute all incoming work orders.
❖ Update work order databases using Microsoft Excel.
❖ Send switch magazine boards out for repair and return.
❖ Control inventory of all spare switch magazine boards.
❖ Update inventory database of switches using Microsoft Access.
Qualifications & Certifications
Cosumnes River College
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