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Stahovska - Russian Speaker - Bristol, England, UK

Marina Stahovska

Bristol, England, UK

Services

Russian Speaker

Summary:

Bachelor in Russian Studies, getting Master in Russian Studies next year.

Work History

Front Office Team Member / Receptionist

Radisson Blu Hotel

From September 2011

My role at Radisson Blu is very diverse due to the varied nature of the business.
As such, my duties include but are not limted to:

• Welcoming customers to the hotel, affecting a positive impression.
• Check-in/Check-out procedures and administration.
• Opera PMS knowledge.
• Payment processing.
• Answering phone and dealing with all manner of inquiries.
• Contacting guests via e-mail.
• Taking reservations and managing the bookings diary.
• Rooms allocation.
• Assisting guests with all reasonable requests.
• Loyalty scheme enrollment and promotion.

Chef (Temp)

Back

June 2011 - August 2011

Waitress Duties

Clifton Pavilion at Bristol Zoo Gardens

(Ad hoc Temporary)

Customer service assistant

Coral Cafe at Bristol Zoo Gardens

• Serving food (hot plates), preparing hot-dogs and paninis.
• Making Coffee, Espresso, Latte, Americano, Cappuccino.
• Operating tills and credit-card machines.
• Cleaning tables and mopping floors, ensuring the environment is hygienic and safe.

Key achievement: Increasing snack van sales by 100%.

Receptionist Administrator

Livonia Guest House

(Riga, Latvia)

supervisor

LIDO restaurant

Latvian Radio

4 (Doma laukums)

Londa International Festival

Model

Music and Theatre

performer at private parties.

Qualifications & Certifications

Russian Philology

Daugavpils University

Pushkin Lyceum in Riga

Vaskovo School in Arkhangelsk

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