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Grigorova - Student - Leicester, England, UK

Marina Grigorova

Leicester, England, UK

Services

Student

Work History

ADMINISTRATOR AT RAINBOW APARTHOTELS

SUNNY BEACH, BULGARIA

June 2012 - August 2012

• Offered exceptional customer service
• Provided detailed information about the complex and the area in a foreign language (Russian or English)
• Assisted customers by dealing with complaints in a professional manner and giving
recommendations
• Assisted in the maintenance of the reception in appropriate condition
• Took rapid decisions in pressured situations/ in absence of the manager
• Took action in extreme situations demonstrating flexibility and quick decision-making skills

FACE PAINTER

BOTEVGRAD, BULGARIA

• Entertained children by providing professional face paintings
• Took responsibility of their well-being and safety
Voluntary work

SECRETARY
AT THE UNIVERSITY OF LEICESTER LANGUAGE EXCHANGE SOCIETY

• Promoted the society on the Fresher's Fair
• Organized trips and socials

EUROPEAN COORDINATOR
YMDRAB, YOUTH MOVEMENT FOR DEVELOPMENT OF THE RURAL AREAS IN BULGARIA

• Establish the communication between the national movement YMDRAB and the international
MIJARC

MIJARC, INTERNATIONAL MOVEMENT OF CATHOLIC AGRICULTURAL AND RURAL YOUTH

Proved to be a committed team player by working successfully in large groups which is in the essence of this position

Qualifications & Certifications

Modern Languages and Management

University of Leicester

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