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I answered phones greeted people
July 2002 - January 2013
All aspects in back office administration and maintaining customer accounts utilizing windows, people soft, smart time Microsoft word and excel.
.All high level customer service as related to billing payroll benefits, health and wellness and collections.
.Setup new accounts processing and activating bank and trade references
.Managed multiline switchboard directing all incoming calls to appropriate data bases and analysis.
March 2000 - January 2002
.Managed correspondence and invoice administration for Marketing & Telemarketing Divisions
.Executed data entry for production and attendance utilizing Microsoft Access
.Meet and greet clients on a daily basis
.Managed eight phone lines and supply inventory
Century Management Services
July 1998 - June 1999
.Relief switchboard operator
.Managed purchasing and maintenance of building waiting lists
.Executed typing and filing duties
Sydney & Ganim
From August 1997
Prepared legal documents and managed multi-line switchboard
American Institute of International Steel, Inc
May 1996 - December 1996
.Professional liaison between management and board of directors
.Responsible for planning and implementation of conventions
.Assisted in planning annual meeting dinners and monthly statistical reports
Qualifications & Certifications
john adams high school
ozone park, ny
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