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Caesar Palace Casino
January 2012 - April 2014
Holdem, Texas Ultimate, Carribean Stud Pocker, 3 Cards Pocker
FOOD AND BEVERAGE SUPERVISOR
OUTLET IN CHARGE
January 2011 - December 2011
Company: Arabian Courtyard Hotel and Spa, Bur Dubai
-Participates in the recruitment, selection, and training of staff
-Supervise and schedule food and beverage staff
-Ensure customer satisfaction
-Resolve customer complaints, as well as internal conflict amongst staff
-Order and maintain inventory control costs
-Drove 55 000 US dollars in bar revenues monthly through outlet promotions and event management initiatives
-Increased profits through cost controls and effective labour management
-Developed good relationship with the customers and formed a CustomersDatbase.
Veni Vidi Vici Music Bar, Limassol Cyprus
October 2009 - December 2010
I was responsible for:
1. maintaining the cost flow of alcohol. Once a week, I evaluate report and make suggestions on each bartender's "free pour" technique to maintain quality and cost.
2. Performing demonstrations to make sure other bartenders are capable of preparing the drinks on the menu.
3. Ordering and stocking inventory. At the end of each night, take inventory of the products and supplies behind the bar and restock or order accordingly.
4. Maintaining high standards of cleanliness and safety.
5. Managing the staff, responsible for hiring servers, bar backs and other bartenders, and educating them on the safety and work procedures that the bar maintains. I was also in charge of creating and enforcing the work schedule.
May 2009 - February 2010
My responsibilities: making drinks in total compliance with the company recipes, responsible for keeping the bar stocked with supplies, keeping the bar stocked with alcohol, napkins, glassware, ingredients for drinks, and various other bar supplies, responsible for bringing out appetizers and other food for the customers on the bar, keep track of the money customers spend or don't spend.
I supervise a team of 16 people and we raise the restaurant from opening up to a average of 8 thousand euro/day and 2-3 hundreds happy customers.
S.C. Regency International, Bucharest, Romania
April 2007 - April 2009
Supervising all cashier values' movements, responsible of the values in safes(an average of 100-150 thousands euro/daily), responsible of the employing and professional training of the new cashier personnel, supervising the complying of the personnel with company's internal procedures, supervising the safety and the status of the count, supervising the client operations, supervising the situation of the financial deposits in banks and in safes, training of the personnel according to the company's conceptions, dealing with difficult customers.
I was responsible of supervising a 14 people team and successfullyulfilling all my duties, I brought contributions in building the company's public image (including participations in advertisement campaigns), I was able to cover also my colleagues' duties during their holidays (cashiers' duties, accountants' duties, supervisors' duties, planning the shifts for all cash desk employees), I was part of the Tips Committee formed by floor manager, cash desk manager, food and beverage manager.
June 2006 - April 2007
Company: Casino Olimpique, Yaounde, Cameroun
Responsibilities: Responsible with good progress of the games, supervising the payments and the bets, responsible of the image of the casino and its relations with the customers, trainer at a school for dealers, responsible with the special training of the employees, dealer at difficult/private tables for special/difficult customers
The team I was part of, raised the net profit from almost 0 to 25-30,000 Euro/week, training a team that works successfully even after my contract has ended
Casino Merkur, Constanta, Romania
June 2001 - June 2006
Responsible with good progress of all activities during my shift (payments, cash desk operations, counting, gambling, restaurant, cleaning, security, accountants), training of the new employees, responsible with the safes, responsible with the relation between the casino and the customers
Training 30 people for various positions in the casino hierarchy
Casino Monaco, Constanta, Romania
January 1996 - June 2001
Responsible with the good progress of the games, introduction and extraction of the credits from machines, responsible with the payments, responsible of the good relation of the casino with customers
In 16 hours of shift I cashed over 56,000 Euro - it was a breakthrough of that casino.
Qualifications & Certifications
Economics High School Constanta
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