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Onacko - Administrator - Dunstable, Central Bedfordshire, UK

Marika Onacko

Dunstable, Central Bedfordshire, UK




Compiling, monitoring and up-keep of records/documentation

Work History


Essential Embroidery & Design Ltd

October 2010 - March 2011

Booking purchase orders into the production diary
Dealing with customer service emails and telephone enquiries
Mailing Information to Customers
Making sure the production schedule matches the production diary, making sure jobs are booked in correctly.
Arranging deliveries with pallet companies and couriers and all dealing with shipping all purchase orders within the UK and overseas.
Checking stock levels

Sales Administrator

Evans Halshaw Ford

December 2009 - September 2010

Invoicing and Calculating Profits for New and Used Cars
Dealing with Emails and Telephone Calls regarding Auction Cars and Dealer Transfers
Mailing Information to Customers and other Evans Halshaw Dealers
Scanning Registration Documents and MOT paperwork
Taxing Vehicles
Issuing Cheques for Used Car Taxing
Bringing Vehicles into Stock

Customer Service Advisor


February 2009 - November 2009

Taking Sales Orders
Dealing with Emails and Telephone Calls regarding Accounts Queries and resolving invoice and billing queries
Mailing Information to Customers
Dealing with Emails and Telephone Calls Regarding the Schemes that we run
Updating Customers Details on Database

Customer Service Coordinator

SMH Fleet Solutions

May 2007 - December 2008

Booking Appointments
Dealing with Email and Telephone Queries regarding Vehicle Orders
Report Generating
Mailing pricing Information to Customers and filling out Foreign Travel Documentation
Dealing with Complaints and Answering Insurance Queries


Better Prospects

October 2006 - May 2007

Temporary General Administration work.

Office Clerk/Customer Service

Cannon Hygiene Ltd

July 2006 - October 2006

Answering the Telephone
Dealing with Complaints
Answering Email queries
Booking drivers in, faxing, filing, photocopying job sheets
Dealing with the internal and external mail
Liaising with customers.

Stock Control/Customer Service

Lantec - UK

October 2004 - June 2006

Liaising with customers and engineers
Data Entry
Appointment booking

Assistant Manager

The White Swan Inn

April 2002 - October 2004

Cashing Up/Banking/wages
Staff Supervision
Deliveries and Stock Control
Customer service
Maintaining Health & Safety/Hygiene Standards

Postal Delivery Officer

Royal Mail

July 1998 - April 2002

5am Start (reliability important due to nature of work).
Sorting and Delivering Mail.

Qualifications & Certifications

Professional Customer Service

Learn Direct

OCR Level 2

Learn Direct


Learn Direct

City & Guilds

The Learning Shop

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