I have an experience in assisting Customer's whether it is billing, account verification or background checking. I am trained to give customer satisfaction and quality service.
Customer Service Associate
Convergys Phils. Inc.
May 2007 - February 2011
I was a Customer Service Specialist. We handle Incoming calls and reviewing accounts for possible fraud transactions. I also handle customers complaints and escalating calls to resolve customers issues.
Qualifications & Certifications
Bachelor of Science In Business Adminstration
National College of Business and Arts
University of the Assumption
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