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Zsentko - Deputy Manager In Residential Care Home - Luton, England, UK

Marie Zsentko

Luton, England, UK


Deputy Manager In Residential Care Home


i am currently working as a deputy manager In a residential home for elderly dementia. I am in charge of the home and responsible for all staff members and all service users here. I deal with the local council and our regulatory body CQC and all other multidisciplinary teams. I am very hardworking and will strive to go further and undertake any tasks given to me. I am a very quick learner. For training I have my NVQ 2 AND 3, SOVA, MOVING +HANDLING ( I am also a train the trainer in M+H) INFECTION CONTROL, HEALTH AND SAFETY, FIRE MARSHALL, DEMENTIA AWARENESS, END OF LIFE, FOOD SAFETY LEVEL 2, COSHH, FIRST AID, ADMINISTRATION OF MEDICATION AND MANY MORE.I am responsible for all medication orders and signing in and also audits. Also assist with the Quality Assurance. I have had risk assessment training and therefore carry out all Risk Assessments of staff, service users and the building. I am responsible for the staff rotas and ensuring we have enough staff on a day to day basis. I currently interview staff and recruit where necessary. I work well within the homes policies and procedures and update and work within CQC guidelines. I am also capable of assessing service users from their home/hospital for admission and also devise new care plans for each service user and update monthly. I am also responsible for service users MUST scoring. I will also ensure that staff are inducted to offer the best standard of care possible meeting service users needs and also respecting their wishes. I involve myself in hands on care on a daily basis working along side staff to ensure staff are confident.

Work History

home owner


From May 1994

see below for details

Qualifications & Certifications



south luton high school

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