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Human Resources

Work History

Human Resource Administrator


From June 2013

• HR Inductions
• Processing of Annual Leave/Hospital Appointments
• Maintaining HR Files
• Processing Contracts
• Calculations of Annual Leave
• Processing Sickness Absence
• Processing Letters
• Preparing reports
• Preparing reports for SMT
• Processing letters and correspondence
• Arrange all training
• Archiving

Human Resource Administrator

Scottish Refuge Council

May 2009 - June 2013

• HR Inductions
• Processing Disclosure Scotland/PVG Schemes
• Calculations of Annual Leave/Sickness Absence
• Maintaining HR files
• Processing Contracts
• Processing new starts and leavers (contracts of employment and terminations)
• Processing letters and correspondence
• Producing reports for sickness
• Minute taking
• Processing Pensions
• Dealing with Maternity and Paternity
• Archiving
• Arrange all training and training plans
• Assist with the compilation of statistics
• Liaising with Senior Management regarding staffing/queries/administrative tasks
• Assist and co-ordinate HR projects when directed

Reason for leaving: Voluntary Redundancy

Customer Service Advisor


November 2008 - May 2009

• Advising clients on Sky products
• Reinstating customer accounts
• Customer service -general
• Liaising with services and management
• Dealing with financial payments

Achieved best sales within 3 Offices.

Human resource Administrator

Partners for Inclusion

August 2007 - October 2008

• Responsibility of administration of HR Department
• Dealing with Disclosure Scotland
• Implementing HR Systems
• Maintaining Personnel files
• Processing New Starts
• HR and Staff Inductions
• Liaising with management team
• Providing employment law legislation advise to Senior Management
• Processing contracts and leavers
• Minute taking
• Interviewing

Clerical Assistant Human Resources

North Ayrshire Council

• Recruitment and Selection systems and processes
• Preparing Short listing Packs for Interviews
• Contract amendments
• Disclosure Scotland
• Monitoring and supporting:
• Annual Leave/annual leave queries
• Sickness Absence/queries
• Processing:
• New starts and Terminations
• Process timesheets for manual workers
• Mail management
• Reception Cover
• Minute taking

Customer Service Advisor

Abbey National Plc

• General Administration tasks
• Cash handling
• Money Laundering
• Administrative tasks

Data Entry Specialist

NTL Communications

(P/T whilst studying)

• Processing Applications
• Audio Typing
• Liaising with sales Representatives


Seamill Hydro Hotel

(P/T whilst studying)

• Staff Induction's
• Staff Training
• Waitressing
• Cash handling

Qualifications & Certifications

Human Resource Management

University of Paisley

Management / HNC

Glasgow College of Nautical Studies

Word Processing

Kilmarnock College

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