Almagro - Customer Service Representative - Manila, NCR, Philippines

Maria Michelle Abby Almagro

Manila, NCR, Philippines

Services

Customer Service Representative

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

managed account and billing disputes, handled refunds, reversals and returns, answered products and promotions inquiries, and processed payments and orders

Work History

Chief Operating Officer

Pash Wristbands

From March 2011

Advanced Customer Service Representative

ePLDT Ventus (SPI Global)

August 2010 - January 2011

Projects

Mr. Ochangco

for Mr. Ochangco

Ballers R Us

for Ballers R Us

SplattMNL and Bonkers

for SplattMNL and Bonkers

Bahay Dominiko

for Bahay Dominiko

Infinity Collection, Chivalry Collection, and Keep Calm Seri

for Pash Wristbands

Panic and Freak Out

for Pash Wristbands
http://pashwristbands.tumblr.com

Keep Calm and Carry On

for Pash Wristbands
http://pashwristbands.tumblr.com

Advanced Customer Service Representative

Company: SPI GLOBAL CRM
Account: Dish Network Satellite TV
- managed account and billing disputes
- handled refunds, reversals and returns
- answered products and promotions inquiries
- processed payments and orders
- provided satellite dish technical support
- assisted customers and service technicians in product activation

Qualifications & Certifications

Proper Dentistry

University of the Philippines Manila

Preparatory Dentistry

Centro Escolar University Makati

Colegio San Agustin Makati

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