Customer Service: Excellent external and internal customer service, enjoy serving others with a positive attitude. Interfacing with customers during transactions in a professional way.
Communication: Public speaking in a group setting and one on one. Effective listening skills and utilizing Psycho-Linguistics in building a rapport with customers. Speak, read, write English and speak light conversational Spanish.
Operating Machine/Software: Computer, credit/debit, fax machine, handle cash and check transactions,POS software, Microsoft XP, 2007-09, Excel and Power Point.
Mixology; Preparing drink recipes; Highball & Juice, Cream drinks, Martinis & Manhattans, Sours, Exotics, Two Liquor Drinks, Wine/Champagne, Shooters, Beer, and Garnish Preparation.
March 2007 - July 2007
Interfacing and interacting with customers building a rapport, and serving; ordering, food, and making beverages. Providing customer service with positive attitude. Re-stocking liquor, cleaning cutting fruits, and mixing/blending drinks.
Manager Assistant, Catering Server/Bartender and Entertainment Coordinator
La Tapatia Mexican Restaurant
February 2001 - February 2007
Assisted the Manager with internal customer service, ordered take out, order liquor, and re-stocked inventory. Catered food, alcoholic beverages on location, set-up/break down, served and cleaned. Delegated employees during catering event, and trained. In additional coordinated the catering and provided events with music;
Trios, Duet, Mariachi and Dj/Kj-ing services.
Qualifications & Certifications
ABC Bartending School
Paris Beauty College