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I have vast experience working in busy, high paced and 5 star restaurants in holiday villages around Europe where we offered a high class and fantastic service to the guests in a busy environment. Where I dealt with international guests and ensured that all needs and expectations were met. The high paced nature of some of these hotels (up to 5000 people in high season) meant that I had to ensure team work and organisation was to a high standard.
Hotel "Insotel Club Cala Mandia 4
From October 2012
Hotel "Creta Palace 5
From September 2010
January 2003 - June 2013
Work at the reception and in the office.
INSOTEL CLUB CALA MANDIA
January 2001 - February 2011
4*, Spain, Isla Baleares, Mallorca.
Working in a busy restaurant where it was a very fast paced environment where we had to deliver a high standard of service while also working to meet the needs of the restaurant.
Practice: Sierakow Manor- work at the reception and work in the office.
(Make reservations, prepare rooms for guests, in conjunction with the chef and Manor Director I would design the food menu for the Manor restaurant and Manor Internet, make spa menu, and work on the web site.)
Waitress, INSOTEL CLUB CALA MANDIA 4*, Spain, Isla Baleares, Mallorca-practice: taking orders, cleaning tables, restaurant, trolleys and preparing the restaurant for next service time.
Saleswoman in FEVER ACCESORIES CH KROKUS- Cracow.
(invoicing, customer service, cash register service, ordering, receiving deliveries merchandising of stock to benefit sales.
Cashier, saleswoman in TESCO- Cracow.
(Customer service, cash register service.)
Production worker, ALPHA Technology, Dobczyce.
(Work on the machine, production plastic things for homes.)
Cashier, saleswoman in Carrefour- Gallery of Cracow.
Delivering high customer service, cash register service.
Waitress, work on the buffet: Greece-Crete. Hotel Creta Palace 5*, Missiria, Rethymno- practice.
Cleaning of tables and preparation of table for next guests, trollies take all the plates etc to kitchen to be cleaned, take orders, work on the buffet, make juices, Polish of all table cutlery .)
Qualifications & Certifications
Economics and Organization of Enterprise
COLLEGE OF ECONOMY
UE The University of Cracow (Economic University)
Jan Matejko High School in Wieliczka
Gymnasium in Dobczyce
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