Malinao - Front End Supervisor - Kuwait

Maria Rosario Malinao

Kuwait

Services

Front End Supervisor

Work History

Front End Supervisor

Kuwait - Shaab

From June 2011

• Responsible for maintaining outstanding customer service as per Company standard, processing sales quickly accurately and cash registering operations.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews as well as providing training and development.
• Responsible checking for all machines and equipment are well functioning in store.
• Assisting cashier during rush hour.
• Handling and solving customer complaint

Cashier/Acting Supervisor Household Dept. / CCO

Al-Meera Consumers Goods Co

September 2006 - August 2010

• Responsible for maintaining outstanding customer service as per Company standard, processing sales quickly accurately and cash registering operations.
• Prepare petty cash replenishment and handle petty cash disbursement and reimbursement.
• Regularly and efficiently monitor the availability of petty cash and cash change fund.
• Preparing Cash deposit to the bank accredited.
• Change fund ensure that is intact and properly documented at the end of the duty.
• Ensure that the fast moving products has in good stock availability in display to avoid sales opportunity lost.
• Cash handling that all cash are safe and secure in the cash register and vault.

Store Manager

Robinsons Convenience Stores Inc

November 2002 - June 2005

• Responsible for running stores to meet company's targets and policies.
• Analyzing sales figure and forecasting future sales volumes to maximize profits.
• Managing stock levels and making key decisions about stock control.
• Directly responsible for ordering fresh food and checking daily order or LPO.
• Directly responsible for store inventory report by using purchase of return list.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews as well as providing training and development.
• Checking stocks disposal voucher, goods return voucher and direct purchase voucher.
• Directly preparing shifting schedule in every 15th day of the month for the staff.
• Responsible checking for all machines and equipment are well functioning in store.
• Directly responsible to prepare monthly sales report and daily sales report.
• Counting cash daily sales and preparing cash bank deposit to the bank accredited.


Asst. Store Manager
• Assists in managing daily operations of a retail store and performs a variety of duties and personally supervises employees performing duties.
• Preparation stocks disposal voucher, goods return voucher and direct purchase voucher.
• Receiving and checking purchase order and the delivered items versus pick list.
• Cashiering and counter assist.
• Representative of the store manager in all tasks while she's/he's off duty.

Sales Store Assistant

Robinsons Convenience Stores Inc

May 2002 - November 2002

• Cashiering
• Preparation FF1 (food products prepare in store) and FF2 (food products ready to serve).
• Maintaining cleanliness inside and outside of the store.
• Replenishment for back-up before and after the duty.

Cashier Reliever/Sales Crew

Suyen Corp

November 2000 - April 2001

• Cash handling that all cash are safe and secure in the cash register.
• Prepare petty cash replenishment and handle petty cash disbursement and reimbursement.
• Checking availability of petty cash and cash change fund.
• Change fund ensure that is intact and properly documented upon turn-over to store boutique manager.
• Ensure that the merchandise has in good stock display.
• Directly responsible to suggest more products to gain sales quotas.

Receiving Clerk - Warehouse Department

SM Incorporated

December 1999 - May 2000

• Verifying sales invoice and delivery receipt of the suppliers.
• Receiving and processing sales invoice and delivery receipt of the suppliers.
• Filing and encoding documents of purchase order of the suppliers and consignors.

Posting Clerk - Acctg

BUENA VISTA LENDING INVESTOR INC

May 1999 - November 1999

Department

• Posting in ledger of daily collection report and daily refund with checking balances of the clients.
• Preparing of daily balances by re-loan of the clients and releasing passbook.
• Analyzing outstanding balances and arrears of the clients.
• Filing ledgers for old and new clients.

Service/Counter Crew

Jollibee Food Corp

September 1998 - November 1998

• Cashiering
• Dining and bust out table.
• Counter assist to prepare order of the customer.

Qualifications & Certifications

ECONOMICS

City College of Manila

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