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Reppa - Waitress - Windsor, England, UK

Maria Dimokratia Reppa

Windsor, England, UK




I was extremely interested in your role as a waitress, and would like to be considered for this position.
I have previous experience as a waitress and great knowledge of hospitality, as detailed by my CV. I have excellent customer service skills, and thoroughly enjoy doing this as my job. I am friendly, hard-working, and a good team player. I interact well with customers and other stuff. I am also willing to help out with other tasks as and when required. I enjoy working in busy and social environments.
In my past experience as a waiter I have always had to multi-task and complete other roles. I am very keen to help out whenever given the opportunity. I enjoy new challenges.
I am particularly interested in working for you as you have a very high reputation as being high profile and successful. It is extremely popular, and I believe that I would enjoy working for you very much.
I attach my CV for your kind consideration.
Please note that I am available immediately to start work.

Work History

Head Waiter

Dolce Vita Restaurant

From April 2012

My duties involve customer service, assisting in the kitchen area, attending to customer enquiries and ensuring they receive excellent customer service. I take pride in my work and this job has proved I can multi-task from working in the kitchen, dining area and dealing with cash.

Waiter-Assistant Manager

Evergreen Athens

July 2008 - March 2012

Responsible for maintaining a high and active profile at all times in the Restaurant and for promptly dealing with any situation that may arise. Also in charge of getting the entire staff together & making sure they all push in the same direction.

Head waiter

Giantes Restaurant

July 2003 - January 2007

Store Manager
* Oversee all store operations. Develop and implement plans to maximize sales and meet or exceed goals and objectives. Manage inventory. Analyse and measure business trends. Enhance the customer experience by leading team of associates in providing strong customer service. Guide the professional development of Assistant Retail Managers. Review job applications, interview applicants, and hire, train and develop associates.

Buffet Manager

National theatre of Greece

October 2002 - June 2008

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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