Rozo - Sales Person - Dublin, Ireland

Maria Cecilia Rozo

Dublin, Ireland


Sales Person


Excellent customer service skills
Excellent interpersonal and organisational skills
Accurate, deadline driven and detail orientated
Ability to work well under pressure and adapt to different environments
Excellent listening and comprehension skills
Strong problem solving skills

Work History


Harvey Norman

From September 2009

Responsible for offering accurate and excellent service to provide excellent customer satisfaction
Responsible for handling with difficult and irritated customers efficiently
Log and track customers' orders and issues information
Excellent product line knowledge
Process and log goods delivery through the use of available technology


Frank Ennis & Associates - Architects

April 2009 - August 2009

Provided part time assistance in customer care / client liaison (Spanish)
Assisted in the research of new potential Hospitality & Healthcare related developing markets in Spain, Turkey and Middle East
Prepared translation documentation for office brochures and marketing documentation (Spanish)



October 2008 - April 2009

Received and processed invoices, credit notes, expenses forms and requests for payments
Posted all the Journals, Accruals, Swaps and Provisions into SAP
Prepared cheques for payment and bank reconciliations
Maintained & updated bank accounts using on-line Internet Banking
Maintained & updated bank accounts using on-line Internet Banking
Processed all transfer payments with banks monthly
Produced monthly VAT Returns
Prepared and sent weekly Cash Flow /Cash Position Reports to Head Office-Spain

Translator/Interpreter English/Spanish

The Interpreters' Group Inc. (ON) Canada

January 2002 - July 2002

anada Sep 00/Jul 02
Provided language/linguistic skills to convert highly legal descriptions from English to Spanish and vice versa
Worked closely with social workers, Catholic Children's Aid, Ontario Works and several agencies of the Government.
Interpreted English to Spanish in court proceedings. Managed all information with high confidentiality


Private Practice

From December 1997

Cali, Colombia Apr 04/Dec 07
Performed work in the areas of Family Law, Civil, Commercial and Bankruptcy
Performed mediation in Family, Civil and Commercial disputes


P&G - Cali, Colombia

January 1994 - December 1997

Responsible for the Purchasing function of Raw materials of the production line leader

]Generated purchase orders, monthly reports and forecasts for Headquarters in Boston
Worked closely with all elements of the MPP: Warehouse, Finance, Production, Quality, etc
Developed and implemented the 80% of cost reduction projects, changed suppliers, better prices negotiation for packaging & raw materials
Monitored inventory levels, worked closely with Warehouse
Supported to corporate and local projects, developed new suppliers and new materials


P&G - Cali, Colombia

January 1984 - January 1994

Organized details of meetings, agendas, travel arrangements, itineraries, expense reports
Assisted and managed reports requiring extensive output of spreadsheets and presentations
Translated company procedures, policies and the issuing of these to Head Office Departments
Updated policies and procedures manual for time to time
Purchased the Equipment Spare parts for the Production line, working closely with Warehouse

Qualifications & Certifications

Bachelors Honours degree in Law Cali, Colombia

University Libre de Colombia

Eustaquio Palacios High School (Cali-Colombia)

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