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Gouck - Office Administrator - Northwood, Gt Lon, UK

Marese Gouck

Northwood, Gt Lon, UK


Office Administrator


My administrative skills are extensive and varied, having worked in a number of diverse industries including structural steel fabrication, mobile crane and transportation, heavy construction equipment, protective coating, and banking - general, commercial and corporate. Achievements include initiating shipping steel from software (where it had been done manually), setting up a credit control position from scratch, setting up front office procedures from scratch, reorganising and streamlining office procedures from minimal, and writing detailed job procedures for all the these areas. I view myself as passionate about what I do, and gain immense satisfaction from doing my work to the best of my ability. I view my customers’ satisfaction as of paramount importance, and enjoy making them happy.

Work History

Office Administrator

High Power Equipment Africa (Pty) Ltd - Cape Town Branch

April 2012 - August 2013

01 04 2012 - 31 08 2013
Sole agents for Hyundai Heavy Construction Equipment in South Africa

Office Administrator:
In April 2012 I started working for High Power Equipment Africa's new Cape Town Branch. The position entailed administering all documentary aspects of the day-to-day running of the branch. My functions included PA / secretarial, Tenders preparation, invoicing, some parts sales, sales contacts management, PowerPoint presentations, reception and switchboard. I left at the end of August 2013 to relocate to the UK.

Drawing Office Administrator

Union Steel Civil Engineering and Structural Steel Fabricators

Up to March 2012

Civil Engineering and Structural Steel Fabricators, Cape Town, and
Mobile cranes, container lifters and low-bed transporters, Cape Town (sister companies sharing premises and staff)


Drawing Office Administration - (2011 - 2012) – see below
Front Line / Secretarial / Admin / Clerical / Drawing Documentation (2004 – 2010) – see below

General Office Administration - (2004 - 2012) - see below

Secretarial / Admin / Clerical / Drawing Documentation

Front Line and Drawing Office Administration

see below

From 2004 to March 2012 I performed many diverse functions for two busy sister companies (Union Steel - steel fabrication and design) and Stellval Crane Hire (abnormal transport/ containers/ mobile cranes). These included steel shipment documentation including electronic shipment of all parts from workshop to site, processing all workshop engineering drawings physically and electronically, taking project meetings' minutes, secretarial, diary management, all office forms design and weekly factory staff attendance maintenance forms, reception, switchboard, as well as aspects of human resources administration, vehicle registrations, site crew accommodation, electronic receipt and distribution of all faxes for both companies, proof-reading labour and other manuals, etc. This was an intensely pressured job with high volumes in all functions.

Credit Controller for Southern Africa (half-day)

Ameron International Corporation

February 2002 - March 2003

01 02 2002 to 31 03 2003 (1 year)
Credit Controller for Southern Africa (half-day) - reporting to Ameron International in Geldermalsen, The Netherlands. Retrenched upon branch closure.

Credit Controller

Ameron International, Cape Town Branch (protective coatings)

In 2002 I gained valuable insights and skills as a Credit Controller, creating and running my own department in South Africa for a foreign-held company. Despite no training, I thrived on the challenge, and earned a good reputation for being able to collect from tardy, difficult customers. I was retrenched early in 2003 as the Cape Town office closed due to difficult trading conditions, and relocated to Johannesburg.

Casual - temp


(October 2003)
1 month - Order Entry / Debtors / Creditors using QuickBooks (relief whilst the owner was overseas)

Branch Manager's Secretary - retrenched upon branch closure

Fidelity Bank - Cape Town Branch

March 1995 - February 2001

Prior to this, I gained varied secretarial / P.A. and administrative experience in banks - local commercial, general, and foreign corporate at mostly Head Office level (Barclays / French Bank of Southern Africa Ltd, International Bank of Johannesburg, French Merchant Bank).

Contactable references:

Dave Moffat Branch Manager (recently retired), High Power Equipment Africa +27 (0)74 162 6721

Sue Nicholaou CEO's ex PA, Union Steel +21 (0)79 634 7641 and

Julie King (Ex Office Manager, ICS and Ameron, CT) +21 (0)21 559 2308 and

Frank Stevenson (Ex Manager FBC Fidelity Bank CT) +21 (0)83 326 5715 (h) +21 (0)762 6474

I strive to provide my customers with excellent service through ability, timely task completion, common sense, years of good office practice and a positive "can do" attitude to solving problems. I am competent at self-management.

My MS Office, writing and proof-reading skills are good. I have the ability to pay attention to fine detail, believe in good time management, forward planning and 80/20 advance preparation of time-driven events in my daily tasks.

Having recently moved to the UK, I’m very keen to resume working, and wish to find a clerical / admin / secretarial job with a company in which I can thrive and use my many years of experience productively and to mutual benefit.

Key strengths are dedication to tasks, fine attention to detail, I work in an orderly and methodical manner, motivated, able to work under pressure, believe in effective teamwork and communicating ideas, self-driven to meet deadlines, keen to learn new skills, happy to assist others when needed. I am happy, presentable, well-spoken, widely-read, creative, punctual, loyal and always looking for ways to improve procedures and systems to the benefit of the company, with a view to saving time and costs.

Qualifications & Certifications

Hottentots Holland High, Somerset West, Western Cape, Gardens Commercial High, Cape Town

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