IT Trainer, Soft Skills and Career Planning
Experienced qualified trainer with 10 years training experience.
Experienced in trianing beginners in Computer Literacy, Word Processing, Excel, Database, PowerPoint
Experienced in training in CV Preparation, Interview Skills
Momentum Initiative Career Planning/Job Search Skills Trainer
Momentum Initiative The College of Progressive Education
February 2013 - February 2013
August 2012 - December 2012
FETAC Level 3 Information Technology. This programme included:
Security issues relating to ICT.
Internet and e-mail
Contract Trainer in IT, Soft Skills and Career Planning
CMD Training, Career Tracks
January 2008 - May 2011
I have delivered several training programmes including:
Computers for beginners: Word, Excel, PowerPoint, Database
Computer Literacy: Internet, e-mail, Security Issues, Health and Safety
Return to Work Programme
Ibis Hotel UK & Ireland
January 2003 - January 2007
Personnel Management of staff ie. recruitment, performance evaluation, training and development.
Conduct training needs analysis and implement annual training plan.
Implementation and training of Customer Care and Telephone Technique programme including evaluation of results.
Coaching and providing formal and informal feedback
Implementation of policies and procedures
Responsible for monthy reporting and analysis
Qualifications & Certifications
Diploma in Training in ICT
College of Commerce Cork
Diploma in Business Coaching
Irish Lifecoach Institute
St Mary Secondary School, Mallow, Co. Cork
Cork College of Commerce
Manual Handling Instructor