Agrawalla - Chief Information Officer - Delhi, India

Manuhaar Agrawalla

Delhi, India


Chosen for the "Next 100 CIOs 2011" award from IT NEXT.

13+ years in IT strategy & operations managing IT infrastructure (Servers, LAN, WAN & Voice) and Apps in a service industry. Understands ITSM framework.

Primary leadership style - SHAPER - as per famous management theorist Dr. Meredith Belbin's model.

Attended "Gartner ALD for aspiring CIOs" training.

Was project manager for Business Process Optimization study covering As Is, To Be, Gaps & FTE analysis for Finance, Procurement, HR & IT. Was track leader for HR and IT.

Worked with steering committees.


Chief Information Officer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Systems Manager (Corporate IT)

The Oberoi Group

November 2008 - November 2008

SPOC for following areas for all locations:
- Wireless & Internet infrastructure
- Finance and Procurement application
- IT policies
- Paging system

Responsible for strategic future road map and escalation support for above areas for service providers & internal IT team.

Also managing key IT projects for the group.

Systems Manager

EIH Limited

November 2004 - October 2008

Managed the IT infrastructure and IT requirements for The Oberoi hotel in Bangalore. As the department in charge, led the IT team of 7 people supporting software, hardware, network & databases.

Associate Director IT

The Park Hotels

February 2000 - September 2004

Joined as Assistant Manager and quickly grew to be the Corporate head of IT handling the IT-related techno-administrative requirements for all Hotels & Sales offices.

Designed & initiated the entire infrastructure upgrade for all locations.

Customer Engineer

CMS Computers Ltd

December 1998 - January 2000

Posted at Philips India Limited (Lighting BU), Kolkata as FMS Engineer, provided IT support to users. Active role in projects like Lotus Notes rollout, JDE Edwards go-live (only clients), Y2K, etc

Qualifications & Certifications

Senior Management Program

Indian Institute of Management, Calcutta

B. Com.

University of Calcutta

Diploma in Communication and Networking Technology

Asset International (Aptech Ltd)


Kalyani Central Model School

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