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Bradler - Credit Controller - Uckfield TN22, UK

Manuela Bradler

Uckfield TN22, UK

Services

Credit Controller

Summary:

Running a whole Credit Control department, very organized, skilled with customer service, solving problems quickly, self motivated, very good people skills

Work History

Credit Controller

Capita East Grinstead

February 2006 - September 2013

• Stand alone Credit Controller
• Chasing debt via phone & email
• Creating new accounts
• Processing credit checks
• Cash allocation, resolving queries with customers, sales team
• Sending statements every month & if necessary invoices
• Using target report on weekly basis which entails issue debt & month end report
• Printing off invoices/ credits & checking them
• Filing, updating own files (customers) Running the day to day office
• Resolving any issues with Customers/Sales
• Taking customers to court/using solicitors
• Writing legal letters before solicitors
• 2007 - 2008 Collected £15.5Million
• 2008 - 2009 Collected £25 Million

Credit Controller

MLG Sussex Ltd

January 2005 - June 2005

• Chasing outstanding invoices - via phone, fax, email & letter
• Making up to 20 outgoing calls per day
• Collection of accounts valued from £500 - £10,000
• Liaising with Insurance Companies
• Resolving and investigating queries
• Assisted the Purchase Ledger Clerk from time to time
• Maintaining Excel reports for records and monthly reporting to the line manager
• Making sure files are up to date
• General administration duties, day to day running of the office
• Collected £900,000 over a 5 month period
• Brought accounts up to date from 30, 60, and 90 day areas
• Collection of accounts (bringing entirely up to date) up to 2 years in arrears.

Credit Controller

Furniture Manufacturing and Distribution

February 2002 - May 2003

• Credit Control - chasing outstanding debtors via phone, fax, email & letter
• Responsible for customers in Germany, Austria, Russia, Norway and Sweden
• Using German on a day to day basis to collect outstanding accounts
• Making up to 15 outgoing calls per day
• Collecting accounts to the value of £50,000
• Resolve and investigate queries
• Processing and administrate orders and contact clients on a daily basis ensuring a good and effective customer service
• Translating of relevant documentation to and from German
• Assist both the Export Manager and Director.
• General administrative duties

Credit Controller

Elite Food and Drink Ltd

October 2000 - December 2001

• Responsible for the credit control department, making sure all the payments are collected
• Making up to 50 calls per day
• Collecting account values from £500 to £10,000
• Resolving supplier queries
• Building rapport and relations with clients on an ongoing basis
• Liasing with the Finance Director to assure that clients have their payments set up properly,
• Ensuring the day to day running of the office and that the filing is up to date.
• Collecting £130,000 over a 1 year period

Export Sales Co-Ordinator

CILS Ltd

July 2000 - September 2000

Looking after a Credit Control department, being responsible for the day to day running of the department, chasing outstanding monies, solving problems, checking invoices and credit notes and putting them forward on to system, doing credit checks for new customers, getting monthly reports from system to check on customers payments, filing, leasing with sales account managers regarding their accounts, building customer relationships to make their accounts work

Credit Controller

Furniture Manufacturing and Distribution

• Credit Control - chasing outstanding debtors via phone, fax, email & letter
• Responsible for customers in Germany, Austria, Russia, Norway and Sweden
• Using German on a day to day basis to collect outstanding accounts
• Making up to 15 outgoing calls per day
• Collecting accounts to the value of £50,000
• Resolve and investigate queries
• Processing and administrate orders and contact clients on a daily basis ensuring a good and effective customer service
• Translating of relevant documentation to and from German
• Assist both the Export Manager and Director.
• General administrative duties, Running the day to day of the office

Skills: Very Organized, Flexible, Created a new Credit Control Department for ABS Network Solutions, Excellent Customer Service, Team Player

Qualifications & Certifications

none only school

Germany

German

St Stephen School

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