Rai - Technical Writer - Mumbai, Maharashtra, India

Manoj Rai

Mumbai, Maharashtra, India


 A perfect team player. Capable of grasping new technology, process and tools quickly. Always keen to learn and deliver with quality on time and highly productive.


Technical Writer

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


Having 7+ years of experience in documentation field (web content management, transcription, and tech writing). Pursuing MBA from ICFAI

Work History

Web Content Manager

Hexpress Ltd.

January 2011 - January 2011

To write myriads of articles and blogs for various lifestyle drugs and non-lifestyle drugs prescribed for treatment of various health conditions such as obesity, smoking cessation, impotence, baldness, genital herpes, female sexual dysfunction so on and so forth.

Quality Analyzer

Datalyst India Pvt. Ltd.

January 2004 - January 2011

I was the team leader of Business Transcription division and led a team of 10 transcribers. I was responsible for handling quality and turnaround issues of final transcripts uploaded to clients. I used to communicate with the clients regarding any specific instructions or requirements for any tasks.

Accountable for handling entire gamut of General Transcription, Business Transcription, Legal Transcription work, currently managing a team of 10 people.
Proofread all appraisal reports; edited catalogues and brochures.
Have a great zeal for reading, writing, and researching on any particular topic.
Efficiently handling overall responsibilities pertaining to routine correspondences of the company and efficiently looked after overall Data management of the files of projects & business while ensuring accuracy, precision and facilitating easy retrieval of records whenever required
Made efforts across developing healthy working environment in the organization by coordinating and assisting clients in day to day business operations; also ensured optimum & effective utilization of resources and time
Accountable for providing quality standards for operational areas & ensuring adherence to quality standards
Responsible for resolving queries & maintaining communication with colleague for smooth process efficiency
Streamline the process of attending customers' queries/complaints and resolving the issues to total customer satisfaction

Medical Transcription

Cybernation Pvt. Ltd.

February 2003 - March 2004

Transcribed clinical reports and hospital reports including operative and discharge summaries

Qualifications & Certifications


TechTotal Soft Systems Ltd.

Bachelor of Science

Maharaja Sayaji Rao University of Baroda

Kendriya Vidyalaya

Kendriya Vidyalaya

Diploma (2 Years Full-time)




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