Wijesiri - Banker - Melbourne, VIC, Australia

Manjula Wijesiri

Melbourne, VIC, Australia




• Financial skills.
• Problem solving skills.
• Negotiation skills.
• Sales and marketing skills
• Customer service skills.
• Analytical skills.
• Process skills.
• Decision making skills.
• People skills.
• Team building skills

Work History

Branch Assistant Manager

Pan Asia Banking Corporation PLC

March 2010 - April 2013

Key Responsibilities:
• Achieving branch financial targets. Eg: profitability, sales
• over-all customer satisfaction
• Branch marketing budget.
• Ensuring bank policies and procedure followed all the time
• Staff development

• Awarded 2012 most effective acquisition campaign.
• Won the customer excellence award in 2010 Pan Asia Banking Corporation Plc.
• Changed internal risk ranking from high to low within one year.
• Awarded performance excellence on Pan Asia Bank annual appraisal 2011.

Executive Officer

Pan Asia Banking Corporation PLC

June 2008 - March 2010

Key Responsibilities:
• Marking of permanent / temporary overdraft limits, loans, and collateral.
• Cheque discounting operations & post dated cheque balancing of customers.
• Monitoring bank's insurance database for facility provided customers.
• Monitoring and implemented centralization of branch credit process.

• Increased credit customer's portfolio by 10% in 2009.
• Reduced Non Performance Advance rate (NPA) by 3% in 2009.

Senior Audit Assistant

Pan Asia Banking Corporation PLC

October 2005 - June 2008

Key Responsibilities:
• Credit and operational audits of all branches and head office departments
• Audits of international department
• System audits.

Banking Assistant

Bank of Ceylon Sri Lanka

July 2004 - October 2005

Key Responsibilities:
• Cash handling
• Customer care
• Foreign currency operations.
• Positively handle diverse customer inquiries.

Coordinator / Trainer

Zillione Systems Solutions (Pvt) Ltd Sri Lanka

August 2003 - July 2004

• Conducted training on the ACCPAC suite of accounting software to a diverse customer base.
• Coordinating training centre activities.

Qualifications & Certifications

Diploma In Banking and Finance

Institute of Banking and Finance

Institute of Bankers of Sri Lanka

Chartered Institute of Management Accountants


Chartered Institute of Management Accountants CIMA

Banking and Finance

Chartered Institute of Management Accountants CIMA

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