Bhave - Software Tester - Mumbai, MH, India

Manjiri Bhave

Mumbai, MH, India


Software Tester


Manual Testing experience of over 9 years.

Work History

Team Lead

From August 2011

• Part of the Performance Testing project undertaken for a sister concern of Citrix
• Benchmark Testing of web based collaboration product for the Baseline and Recurring Tests and record Time to session (TTS) with various Operating systems
• Responsibilities in the project include:
➢ Identification of test scenarios and creating test procedures for the same
➢ Creation of test plan, project plan
➢ Setting up test environments and deploying the test builds
➢ Validation of automation scripts
➢ Manual and automated testing of the various client products
➢ Baseline testing of the products
➢ Create benchmark for performance of products
➢ Periodic re-testing to be carried out to review Performance
➢ Monitor the performance numbers and convey results and suggestions to client

Team Lead

Performance Tools

June 2008 - April 2010

• Leading a team of 4 offshore members plus 1 onsite team member
• Responsibilities in the project include:
➢ Act as a one point contact between the onsite and the offshore team
➢ Act as a one point contact between the management and the Performance Tools Team
➢ Ensuring timely delivery of all jobs to the client
➢ Creating and maintaining productivity metrics
➢ Doing the risk assessment and estimation for the project
➢ Reporting the weekly status to the client

Project DVT Testing

Team Lead

March 2007 - July 2011

• Part of the QA testing project undertaken for one of the world leaders in Storage Systems
• Worked on both the low-end and midrange platforms.
• Responsibilities in the project include:
➢ Creation of test procedures using the Functional Specs
➢ Analyzing test procedures and suggesting changes in the same
➢ Setting up test environments and deploying test builds
➢ Manual and automated testing of layer driver applications in various releases using the test cases
➢ Testing of specific tools provided by the client
➢ Testing and troubleshooting under complex test environments such as multiple hosts, switches and APC power switches
➢ Logging defects using the Action Request Remedy and tracking them to closure
➢ Training new team members on storage array products and software.
➢ Remote testing on onsite arrays located in client labs.

DVT (Design Verification & Testing) Team Member

Storage Systems

March 2005 - March 2007

• Part of the DVT Testing project undertaken for one of the world leaders in Storage Systems
• Responsibilities in the project included all of the above along with the verification, manual and automated testing of client's proprietary software) in various releases using the test cases provided by the client.

ISMS Specialist/ BCP Specialist/ Quality Rep

"Patni Infrastructure and Data Centers"

July 2003 - February 2005

Duration July 2003- Feb 2005

• Responsible for drafting and developing ISMS policies and standards for the scope and maintaining it current
• Responsible for implementing BS7799 across Patni locations
• Responsible for conducting Risk assessment and Business Impact Analysis.
• Development and maintenance of BCP Test plans for various Patni locations.
• Simulating disaster scenarios for network breakdown, server breakdown and test recovery plans for projects.
• Responsible for implementing BCP with the help of various departments.
• Responsible for doing the Root Cause Analysis for various metrics generated by the department.

Project Helpdesk

Helpdesk Analyst/Support Engineer

October 2000 - February 2003

location of Patni
• Responsible for doing monthly call analysis, auditing various groups within the department during internal audits
• Responsible for Installation, up gradation and configuration of computer systems.
• Responsible for training and mentoring of new team members.

Network Analyst

Enbridge Consumers Gas

May 1999 - August 1999


• Worked as a part of the support team
• Provided 1st and 2nd level support for an enterprise environment consisting of 5000 clients and over 200 server
• Supported over 50 generic applications and over 675 custom applications
• Handle up to 40 incidents per day with over 80% resolution rate
• Created documentation for peers and clients

Content Specialist

Centennial College

September 1998 - November 1998


• Worked with the School of Transportation's Distance Education department
• Worked on Notemakers Project from Industry Canada in order to develop web based courses on fundamentals of Electricity and Electronics
• Assisted in testing the course material in all levels of course module production.

Technical Support Analyst

Lodging Touch International

February 1998 - May 1998


• Worked with the support office as a part of the support team
• Contract included supporting FRONT OFFICE and SUPERVISOR programs residing on the DOS platform and used for property management
• Provided phone and fax support to over 200 hotels, lodges and properties across North America

References are available upon request

Qualifications & Certifications

Sardar Dastur Noshirwan Girls High School Pune, Wexford Collegiate Institute, Toronto Canada

Computer Systems Technology

Centennial College in Toronto

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