Dayekh - French Speaker - Dubai, United Arab Emirates

Manel Dayekh

Dubai, United Arab Emirates

Summary

IM VERY PASSIONATE ABOUT MY WORK, DONT LIKES ROUTINES, I HAVE A GOOD COMMUNICATION SKILL AND BRAVE KNOWLEDGE OF FOREIGN LANGUAGES.

Services

French Speaker

Work History

Executive Assistant

Al Falasi and Almuhairi Advocates and Legal Consultants

From October 2013

Responsibilities:
• Provide executive-level administrative support to the board of directors and direct reports.
• Coordinated projects and events exercising ability to improvise, improve
procedures, and meet demanding deadlines.
• Liaison between all impacted departments to ensure proper communications and reporting practices.
• Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.
• Organize the details of special events, travel arrangements, corporate agendas and itineraries.
• Direct business relations and distribution of company literature to stimulate
client interest an sales leads.
• Manage capital purchases, direct vendor relations, generate and maintain
tracking records.
• Process monthly expense reports reflecting supporting documents and budget
code indexes.
• Prepare and maintain weekly attendance and annual vacation records on departmental employees.
• Collaborate with managers on weekly postings for master reports.
• Facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution.

Guest Relation Team Leader

Fujairah Rotana Resort & Spa

October 2010 - August 2013

• Handled VIP amenities and arrivals, messaging and guest relations.
• Received and handled guests' complaints and coordinated with Duty Manager to resolve issues.
• Ensured room availability to maximize occupancy.
• Identified opportunities to upgrade customer service with latest technology.
• Maintained positive relations with other staff and departments.
• Lead team to complete required tasks

Guest Relation Agent

April 2006 - March 2008

Fujairah
Le Meridien Al Aqah Beach
• Welcomed and escorted all guests of Airport and introduced to Airport Reps and hotel drivers.
• Provided premium Food and Beverage service delivery.
Maintained and ensured best services offered and represented the image of the hotel values.
• Ensured a high level of customer service is consistently maintained.
• Handled all inquiries related to venue's product offerings, and ensured
positive and memorable guest experience.

Reservation Agent

Travel Agency

November 2004 - February 2005

(Russian Tour Operator) Tunisia
Carthage Plus
• Prepare cost effective travel plans and provide excellent customer services.
Handle all telephonic and walking enquiries
• Responsible for marketing and selling the special packages and hotel related
products
• Arrange accommodations according to the customer specification
• Ensure the ticket booking follow the correct date and format.
• Responsible for hotel booking and rental car reservations.

Operator Front office Agent

Occidental Hotel Abou Sofiane

October 2003 - September 2004

Grand Monastir

mannequin

Look Models & Events

Fashion show Models Tunisia

Dance Instructor

Hotel Skanes Palace International

April 2000 - August 2003

(Salsa, Bachata, Tango, ) Tunisia
Hotel Skanes Palace International
Group Marmara Hotel
Group ACCOR
Coralia Club

Qualifications & Certifications

institut medeterraneen de tourism

lycee el manzah 6

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