Khanouri - Airport Ground Crew - Abu Dhabi, United Arab Emirates

Manal Khanouri

Abu Dhabi, United Arab Emirates

Services

Airport Ground Crew

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

I worked as secretary in insurance company in morocco for 1 year and worked for same position in too many companies in morocco then i changed my career to hospitality to work in reception of two hotels in UNITED ARAB EMIRATES . I speak Arabic as french and English fluently .

Work History

CID SUPPORT

From February 2013

Emirates palace hotel in Abu dhabi

- Front office assistant (opera system )

-Police reporter CID (data entry of the Guest's passport information into the cid site)

Receptionist

Suite Novotel and Ibis

November 2011 - January 2013

mall of the emirates

- Front office assistant (opera system )

-Police reporter CID (data entry of the Guest's passport information into the cid site) ..

Call Center Operator/Front office customer care executive

Isosell Rabat

January 2011 - April 2011

* Attending executive customer calls and walk in customers and them towards companies' offers and schemes.
* Attending meetings with the junior staff on regular basis and guiding and motivating them.
* Ensure that the sales targets are achieved
* Daily reporting to head of department.
* Ensure the monthly working plan is put in place on every last month ending and ensure that the things are followed.

Secretary

Beni Mellal City

Up to December 2010

Morocco
Secretary
* Maintained excellent customer relations and developed customer rapport.
* Developed ability to work in a fast paced environment.
* Diplomatically resolved customer's complaints on as-needed basis.
* Ability to follow instructions well and make decisions with no supervision.
* Maintained all record keeping procedures without error.
* Motivated and supervised employees on daily basis.
* Effectively developed telephone communication skills and consistently met quotas.
* Delegated responsibilities to employees to meet company's expectations

Secretary

Octavia Company Technology

Morocco
Secretary
* Report directly to Chief Executive Officer as well as Chief Financial Officer.
* Gather information related to key issues by collaborating with various levels of management.
* Manage the process of interviewing between new hire candidates and management. Help candidates coming from out of town with hotel, travel and car service arrangements.
* Handled proper direction of business relations and distribution of company literature by communicating with external contacts.
* Manage particulars of off-site functions including participants, securing of location, availability, travel arrangements, menu choices and material preparation such as charts, correspondence, and slide preparations.
* Help with product availability, customer-service and quality control related issues.

Secretary

Hotel Venissia

Morocco
Secretary
Prepare daily Morning reports such as the Front Office Report/ Hotel Comparison /DRR/Minutes and etc
* To perform general secretarial and administration duties.
* Manage and report to General Manager on urgent matters and issues raised during meetings.
* Coordinate various meeting and preparations including compiling meeting files and writing minutes such as Owners Meeting Minutes / Operations Meeting Minutes / Strategy Meeting Minutes and DH Meeting Minutes.
* Draft correspondence on behalf of General Manager.
* Attend to guests or visitors to General Manager's office.
* Receiving incoming mails or faxes and provide appropriate attention.
* Provide administrative support to Manager in the Managing Director's Office.

Secretary

Enssurance Company Atlassi

ADNEC Morocco
Secretary


* Job specific tasks, including daily routine correspondence, paperwork, management of accounts
* Record keeping, office management, and responsibility for information systems
* Dealings with other staff or visitors, on phone or in person

Qualifications & Certifications

Morocco in Meknes city

moulay ismail faculty in morocco-Meknes city

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