Naong - Marketing Professional - Johannesburg, GP, South Africa

Mammako Naong

Johannesburg, GP, South Africa

Services

Marketing Professional

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

Provide strategically broad and integrated business solutions to a wider business fraternity, from NGOs, CBOs, and privately owned business, public owned institutions. To the general public. This includes service delivery at all levels of management such as:
• Management Training
• Team Leader and Supervisory Development
• Business Management Training
• HR Training and Consultation

Work History

Managing Director

May 2013 - February 2014

CORE DESCRIPTION OF MY JOB
Provide strategically broad and integrated business solutions to a wider business fraternity, from NGOs, CBOs, and privately owned business, public owned institutions. To the general public. This includes service delivery at all levels of management such as:
• Management Training
• Team Leader and Supervisory Development
• Business Management Training
• HR Training and Consultation

Company Barolong Business Development Trading

Accounts/Billing Consultant

Up to April 2013

Sales Representative

CORE DESCRETIOM OF MY JOB

• Provide communication solutions to Telkom customers by marketing and matching product and services to customers' needs thereby generating revenue and improving customer satisfaction
• Actively grow and defend our core markets
• Investigate the queries of customers if there are any complaints regarding their bills
• Arrange a credit if Telkom is at fault ( line not working or any discrepancies related to the account)

CORE COMPETENCE
1. FUNCTIONAL KNOWLEDGE
• Customer care
• Mathematics
• Knowledge of products and services offered
• Services regulations, systems, policies and procedures
• Telephone etiquette

2. FUCTIONAL BEHAVIOUR/ATTITUDE
• Stress tolerance and multi-tasking
• Processing speed
• Comprehension and selling techniques
• Interpersonal and communicate effectively
• Listing skills and problem solving
• Computer applications and time management
• Reading, writing and information location

3. LEADERSHIP BEHAVIOUR/ATTITUDE
• Reliable and ownership
• Approachable and helpful
• People oriented and ethical
• Motivation and customer focus
• Responsible and assertive
• Adaptability and team work
• Quality awareness

DEVELOPMENT
ACTING AS AN OPERATIONAL MANAGER (MORE THAN TWO YEARS )
Responsibilities includes
• Presentation out team performance to our departmental manger and senior manager
• Give monthly feedback for the overall performance to more than 14 consultant
• Briefings of documents provided by the company during our daily meeting
• Attended the daily meeting with the manager and other ops managers for strategic planning for the performance of our department
• Provide coaching to under performers employees
• Monitor staff leave and register and record them on the system

Qualifications & Certifications

HILLSIDE VIEW COLLEGE

MOTHEO FET, CUT AND UNISA

Business

UNISA

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Mammako Naong provides the following services:


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