Mofoka - Secretary - Johannesburg, GP, South Africa

Mamello Mofoka

Johannesburg, GP, South Africa




I have interpersonal skills( written and verbal). I am able to work under extensive pressure, planning and organizing, computer expect, telephone etiquette, confidentiality, principled and morals. able to adapt to any environment quickly, travelling arrangements

Work History

Organizational development officer and administrator

South African Communist Party

August 2012 - February 2013

Company Name: South African Communist Party(National Offices)
Position: Administration & Organizational development officer
Duties: Organizational work, recruitment campaigns,
: Monitoring campaigns & organizing political
: Education provincially, making out going & receiving
: Incoming calls, taking notes on meetings, giving
: Monthly reports on campaigns held. doing research, handling time sheets, handling staff confidential information, dealing with queries, managing the day to day running of office, organizing staff.
Year: June 2013 - To date

Call Centre agent (Sales)

Okkeffe & Swartz

April 2011 - September 2011

Duties: Selling insurance on behave of banks to their
: Customers, assisting customers on their policies
: Offering advice to customers regarding the insurance
: Making follow up calls to customers
Year: October 2011 - August 2012

Company Name: Neotel: Customer service agent
Duties: Proving customer service to customers, rendering
: Service to customers, answering customers
: Questions regarding the product
: Escalating calls to different departments, forwarding: Messages to different departments, ensuring customers satisfaction

Debt collector agent


February 2009 - February 2011

Duties: Arranging payments with customers, updating
: Customers information, explaining & finding ways
: Solution for customers & answering questions
: That customers have regarding their payments
: Making follow ups to customers

Call Centre agent (Sales)


March 2007 - January 2009

Duties: Selling to overseas customers, updating data of : Existing clients, upgrading old clients contracts

Qualifications & Certifications

Employment Centre

University of lancashire Cornerstone


Oxbridge Academy

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