IT TECHNICAIN, CLARK ADMINISTRATOR, DRIVER
AMANGWE CHILD WELFARE OF SOUTH AFRICA
January 2010 - June 2013
-Managing the helpdesk in respect of the call logged that are resolved within the organization
-Administering configuration of desktop, servers notebook, printers and configuration
-Perform and monitor backups for all serves.
-Control and distribute computer i.e. allocation computer to the user, keep record.
-Computer and printer, replacement of old dysfunctional computers with new computer
-Answering of telephone calls re-directing call and calls and taking messages.
-Driver to transport the children on place of home in different town and attend cease and meeting.
-Reception includes screening, tracking of file, making appointments maintain reception register.
-Managing installation and upgrading application software, hardware and operating system
-Managing assembling computer hardware component.
-Managing rollout for IT related equipment.
-Managing printer reparations and faxes reparations.
-Transport social work to visit children home and investigation in different city
-Good communication skill and confident
-Excellent and strong team working qualities and assertive
-strong customer focus
-Excellent telephone manner and self-motivated. Self-managed
-Attention to detail and sense of urgency
-Willing to learn and succeed and able to work as part of a team
-Problem solving abilities as ability to deliver superior customer service
Qualifications & Certifications
NATIONAL CERTIFICATE AND NATIONAL DIPLOMA
PC TRAING & BUSINESS COLLEGE AND MANGOSUTHU UNISERSITY TECHNOLOGY
Emshezi High School
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