Tsatsane - SAP Business Analyst (IT) - Pretoria, South Africa

Malebo Tsatsane

Pretoria, South Africa


SAP Business Analyst (IT)


Software testing (SDLC), PSQL/SQL queries, Normalizations, Entity Relationship Diagrams, Use cases, data mining, Computer literacy (MS Office: Excel, Word, Outlook, Publisher, PowerPoint and Access), SharePoint, CRM, VB, UML, Database management and

Work History

SAP Business Analyst

Department of Social Development

January 4 - January 4

Mapping of business processes, Gathering requirements and conducting workshops to the Gauteng Social Development regions Developing manuals for training,
Providing training and refresher courses to the users, Retrieving and analysing data, producing report based on the analysed data (BW),
Developed documents:
o users requirements
o Specification document
o business requirements
o gap analysis & SWOT Analysis
o system requirement
o Logging calls for users using SAP CRM Providing support to users telephonically and on-site, Microsoft Visio Streamlining Forms, Database Management, Microsoft SharePoint and Testing on SAP system (Quality Assurance, User Acceptance testing and integration testing)

Data Analyst

Tshwane University of Technology

Uploading files on the Information Management System, Creating Reports, Maintain data repository, Support the Innovation department on various research tasks, Streamlining the Research Information Management Systems, analysing data, Microsoft SharePoint, Microsoft Excel, Knowledge management ( Intellectual Property and commercialization), Configuring Research Information Management, System accordingly

Qualifications & Certifications

Information Technology, Business Applications (Btech)

Tshwane University of Technology

Electrical Engineering Certificate

Tshwane University of Technology

Lebone II Independent School


Lebone II Independent

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