Naf - English Speaker - Agdal, Rabat, Morocco

Majda Naf

Agdal, Rabat, Morocco

Services

English Speaker

Summary:

I have a strong passion for the English language. With a Bachelor of Arts degree in English literature, I have sought Multinationals to develop my communication and translation skills in English, French and Arabic. My colleagues originated from different countries, with different languages. I had to coordinate in the three languages whenever it was necessary.

Work History

Executive Assistant - Partnerships, Communication and Audit & Control Entities, OCP

Fondation Office Chérifien des Phosphates

Morocco

- Executive Assistant - Partnerships, Communication and Audit & Control Entities, OCP
Foundation in Rabat:
Main duties:
• To manage the Executive Management's secretarial and clerical day-to-day functions.
• Provide backup data as needed
• Processing incoming/outgoing mail and facsimile as well as sorting and distributing to appropriate
individuals.
• To handle tasks given by three different entities, Communication entity, Audit & Control Entity and Partnerships Entity.
• Prepare itinerary and trip file for business travel including hotel bookings and airline transactions.
• Maintain the office supply inventory and order additional supplies as needed.
• Maintain the efficient operation of all office equipment by performing minor service duties and arranging for routine and necessary maintenance as needed.
• Answer multi-line telephone, take accurate messages, and screen/direct telephone calls in a
professional manner.
• Ensure adequate coordination with the Foundation's Entities,
• Take initiative on requests and inquiries of administrative nature,
• Coordinate and oversee the completion of special projects as needed,
• Maintain a flow of information to co-workers,
• Manage hard copy and electronic files and records.
Current project: To synchronize, synthesize and publicize internally all national and international
memoranda of understanding and agreements signed by the different departments of the OCP
Foundation to make information accessible.

Executive Assistant to the President, School of Governance and Economics in Rabat

School of Governance et Economics

in Rabat Morocco

- Executive Assistant to the President, School of Governance and Economics in Rabat:
Main duties:
• To manage the Executive Management's secretarial and clerical functions.
• Control action on all incoming and outgoing office correspondence and communications.
• Draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc),
reports and other documents in Arabic, French and English, in draft and in final form.
• Ensure adequate coordination with the School's Departments
• Translate all documents for the French-oriented higher management from Arabic to French, and from French to English.
• Manage Management projects and missions: to contribute in data gathering and finalization of the accreditation of the school's degree course. The school's degree course is now accredited by the
Ministry of Higher Education.
Majda NAFIZI Office Manager / Executive Assistant
Rue Dayet Erroumi, Immeuble 5, Appart. 11, Agdal, Rabat, Maroc

Administrative Assistant to the Dean of the School of Science and Engineering

AlAkhawayn University

in Ifrane Morocco

- Administrative Assistant to the Dean of the School of Science and Engineering
- Executive Officer in charge of the School's Program, School of Science and Engineering:
Main duties:
• To manage the School's secretarial and clerical functions.
• Ensure adequate coordination with other departments of Al Akhawayn University.
• Review completed work submitted for the dean's signature to ensure accuracy and adherence to regulations and format.
• Draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc), reports and other documents in Arabic, French and English, in draft and in final form.
• Translate various documents and reports.
• Control action on all incoming and outgoing office correspondence and communications.
• Manage semestrial students' evaluation of faculty members,
• Manage the hiring process of the school.
• Manage school projects and their budget.
Achievements:
* To contribute in the organisation of the Annual Hewlett Packard Software University Association
Conference, held in Marrakech, 22-25 June 2008. (letter of recommendation attached herewith)
* To contribute in the organization of the Knowledge Sharing Workshop - Achieving Excellence in Science
& Technology Higher Education, 2-4 November 2009, held in Ifrane, Morocco. (letter of recommendation
attached herewith)

Customer Services Agent

MOONPLAYSAND

Website content writer (Freelance): Position based in Morocco
Main duties:
• To handle all customers claims and requests on daily basis.
• To gather information that help improve company's services.
• To conduct prospective research on customers' and market's needs
• To create and write website content.
(Letter of recommendation attached herewith)

Executive Secretary to the Area Manager

GULF AIR

(Marketing and Sales Department), based in Morocco
Main duties:
• To organize the office and provide full secretarial service to the Area Manager.
• Prepare all correspondence and documentation for signature in accordance with management's
instructions. Co-ordination between the Head Office and the station and between the station's
management and the travel agents.
• Follow up of pending issues to ensure matters are handled on time and actioned as per the company's
procedure.
• Make travel arrangements and reservations for the management.
• Ensure office workflow is maintained effective and efficient.
• Handling of day-to-day issues and their follow up.
• Handling the town office expenses (petty cash) and reporting to the financial controller.
• Follow up with the travel agents regarding their incentives.
• Handling personnel issues and requests.
Achievements:
• To set up Gulf Air Engineering office at Casablanca airport - June, 2003
Majda NAFIZI Office Manager / Executive Assistant
Rue Dayet Erroumi, Immeuble 5, Appart. 11, Agdal, Rabat, Maroc

Executive Officer

MEDIDIS

Main duties:
• Full administrative assistance to the General Manager
• Handling of the correspondence in international market
• Prospecting new customers and new markets in the Far East.
Achievements:
• Business obtained with Asian companies
• Good reputation in the Asian Market

Secretary (Trainee)

PROSPORTS

Main duties:
• To handle secretarial issues.
• To arrange meetings and visit schedule for the manager
• To ensure company's matters are solved and follow up of the pending issues.

Trainee at the Communication department

Casablanca Stock Exchange

Main duties:
• The translation of financial reports from French language into English.
• Insertion of the financial data into the system (Publisher)
• Handling of day-to-day office matters.
Thesis: Casablanca Stock Exchanges, OPCVM

Qualifications & Certifications

English Literature

IBN TOFAIL University

Modern Literatures

Prince Mly Abdellah High School

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