El Sayed - Airport Ground Crew - Cairo, Cairo Governorate, Egypt

Mahmoud El Sayed

Cairo, Cairo Governorate, Egypt

Services

Airport Ground Crew

Work History

Corporate Sales Manager

Lamar Tour

July 2012 - March 2013

Sales Executive

Right Tech IT Solution

November 2011 - April 2012

Central Reservation Manager for East European Market for Egypt destination

United Travel International

May 2011 - November 2011

Egypt Cairo Branch
Central Reservation Manager for East European Market for Egypt destination.
www.united.rs

TEZ TOUR

September 2009 - December 2010

Egypt Sharm El Sheikh Branch
Reservation in Charge
www.teztour.com
Handling the mentioned all
Incoming bookings, amendments, cancellations by tez tour online system.
All express rooms programs.
Delay Flight & Seats.
The turn away and moving and stop sales.
Bonus Program & Incentive Program.
TezTop program.
Complimentary program and update.
Vip Requests.
No Show, Early booking, Late checkout, Late dinner.
Dialing with tour leaders and chief tour leader to achieve smooth check in for the clients.
Check & analysis the rates and allocation.
Contact with hotels to get all information about the competitors.
Check the empty seats to review the situation for coming periods.

WHT Prague Holiday Wold Exhibition

W TM London - United Kingdom 2011

Asst. Reservation Manager & Tour Operator

Sharm El Sheikh Branch

August 2007 - August 2009

for Russian and East European Department. www.tarottours.com
Handling all reservations, Incentive groups and FAM trips for the mentioned operators.
(Capital Tour - Natalie Tour - Neva Tour - Golden Age BTA Travel - Russian Market) Grecos Holiday Polish Market. / Top Tours Estonian Market.
Gulnar Kazakhstan Market. Nord Travel Ukrainian Market.
Domina Latvia Latvian Market.

Acting Supervisor Reservation

From June 2007

Able to achieve efficient operation of the reservation department with the Team members.
Achievement of the target of the department in brand service standard and Revenue maximization plan.
Responsible for and controlling junior staff in regards daily operation.
Feeding in booking and sustaining good relationships with clients & Travel agents close the month's reports, forecast sales strategy, Contracts, Groups & Allotments.
Handle all reservations & amendments by mail, fax or phone.
Handel all other tasks related to sales department.
Good handling for contracts & Rates.
Make all calculations for rates and promotions.
Make update for the daily chart reports.

Reservation & Sales Agent

Golden 5 City Resorts

April 2005 - April 2006

Handle all reservations & amendments by mail, fax or phone.
Handel all other tasks related to sales dep.
Good handling for contracts & Rates.
Make all calculations for rates and promotions.
Make update for the daily chart reports.

Front Desk Receptionist

Golden 5 City Resorts

August 2004 - April 2005

Processing all Front Office Dpt. Tasks Check-in, check-out.
Cashiering and handling guest complaints.
www.golden5.com.eg

Sales & Technical support

Nasr City

August 2000 - March 2004

for computers services
www.niletech.com
Exhibitions & Conferences attended

Qualifications & Certifications

Law

Ain Shams University

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