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Gilani - Customer Service - London, UK

Mahmood Gilani

London, UK


Customer Service

Work History

Jd Sports Fashion

: 2012 - 2013
• The job role was to accede in JD first customer service and sales
• Welcoming customers first priority
• Helping assistance to Customers/ Staff and Managers
• Keeping in mind to offer an alternatives item to offer if not the main item in stock
• Offering more information to customers about the stores latest and the top tens produces each week
• Keeping the stockroom check in control neat and tidy as well as the shop floor
• Taking finishing delivery's in fast place/ keeping the track record of time keeping
• Checking out on tills/ cash handling
• Playing as part of a team/ Team work to offer more and gain more each week to beat each week targets

waiting staff

Premier House Banqueting

• The job role was to service clients
• Welcoming and greetings clients as to the main priority was to give first class customer service
• Helping Assistancing people to their allocated places
• To play as part of a team to give excellent standard services
• Making sure the time keeping is in check with clients staff and managers
• keeping sure place and staff is neat clean and tidy
• Setting up the events as how the clients requested as to setting up welcoming drinks laying out tables decorations


AP Security

- 2011
❖ Royal Ascot
❖ Wembley Stadium
❖ HMV Forum
❖ Essex Cricket Ground
• The job role was to be a security steward
• Stand at the main gates inside ground
• Accosting people to there location
• Good customer service with public as well as excellent communication
• Team work with good communication with supervisor
• Presenting the company

Customer service


Telecom the scheme was loft insulation, Government Grants

Customer service

Properties &Land Investment

Telecom, outbound calls
• Calling the investors if they would want to invest in the land market into properties
• Passing their details on to the person responsible for giving quotations

Sales person for Talk Talk


• Going door door representing the company as to the service and produces it offers
• Keeping excellent time keeping with each client
• Offering clients the best they need and what the company has to offer in return
• Offering excellent Customer service as well as sale myself and produces to gain more marketing for sales


Singhar Beauty

in the salon
• Key skills and responsibilities were included in order to fulfill the role
• Communicating with people,
• Answering phone calls, booking people
• Making sure the customers were satisfied.

Qualifications & Certifications

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