Billing & Collection, Revenue Assurance, MIS, Data Reconcilation, Credit Note, Nfa
7 years 2 month experience in Telecom Industries IN INFRA, NLD/ISP & MOBILE Service with Billing & Collection and Revenue Assurance Department.
Presently associated with VIOM NETWORKS LTD. as an Asst. Manager in Collection Dept for
IP, Rent and P&F Billing in Infra Business.
Worked in NLD & ISP Carrier Billing/Invoicing and Collection with RELIANCE COMMUNICATION.
Worked as a Revenue Assurance Executive (In Prepaid mobile Service) with IDEA CELLULAR LTD.
Hands on experience in MIS Management, Excel, Excess, Access, Macros, Lookups & Data Reconciliation.
Asst. Manager - Billing & Collection
VIOM NETWORKS LTD
From December 2012
(Joint Venture Between Tata Group and SREI group, a strong independent Passive Infrastructure provider to Cellular Operators)
Asst. Manager - Billing & Collection
5th Dec-2012 TO Till
➢ Monthly Billing pre working data validation
➢ Reduction in Revenue Leakage Due to wrong Or Late Billing.
➢ Control & Co ordination for correct billing to OPCO as per prescribed Schedule.
➢ Control & Co ordination with Stake holders for prompt resolution of Dispute/Deduction.
➢ Responsible for reduction in the bad debts and ensuring collection of money billed to Operator as per SLA defined in MSA.
➢ Preparation and Analysis of Management Reports for effective control over collection.
➢ Analysis of Customer outstanding to ensure reduction in Debtors Outstanding
➢ Leading & directing the Team of 5 persons.
➢ Control & Co ordination with Other Departments i.e. Site Acquisition, Project, O&M and
dept for ensuring Smooth running of Projects without violating the Processes.
➢ Ensuring accurate & fast processing of Vendor bills and submission to Corporate for Payment.
➢ Ensuring timely Billing through coordination with Project & O&M Department by submission of data for Billing as per SOP.
➢ MIS and controls related with Site Related Expenses -CAPEX & OPEX.
RELIANCE COMMUNICATIONS LTD.
Deputy Manager - NLD CARRIER BILLING
August 2010 - December 2012
➢ MIS for Carrier & ISP Customers Payment, Receivable.
➢ Bank Reconciliation for Receipt of RTGS / NEFT from Distributors.
➢ Preparation of Monthly working Capital & collection target..
➢ Responsibility of Handling Billing Activities independently of NLD Carriers & ISP Carrier.
➢ Periodical requests to IT for Pre Billing Performa and subsequent validation and rectification of billing errors.
➢ Resolving Discrepancies/exceptions related to Billing, CDR recon etc.
➢ Reconciliation of the CDR and Billing System to ensure all the CDR Rated Before every bill cycle.
➢ Monitoring and resolution Billing Disputes.
➢ Handling payment process as per SLA. Follow up for collection to the carriers.
➢ Analysing quantity, quality, rates & payment terms on periodically of payments & receipts.
➢ Publishing reports and presentations for Top Management.
➢ Responsibility of Checking Data Integrity in billing system
➢ Preparing Full & Final Settlement of Channel partners upon receiving the cancellation.
➢ Customer & Vendor balance Reconciliation in SAP.
➢ Preparation of Monthly Compliance and MIS Reports.
➢ Responsible for auditing and passing adjustments into the customers accounts.
January 2010 - August 2010
➢ B table routing audit for NLD & ILD.
➢ New level opening, Trunk Group creation in Switch.
➢ Preparing Invoice pay Analysis Summary on daily basis
➢ Trunk group reconciliation between Switch & Interconnect.
➢ Testing and Validation of New MSCs rollout.
➢ Making Route wise Traffic Analysis Summary.
➢ Monitoring ILD/NLD routing matrix.
revenue Assurance Executive
October 2007 - August 2010
➢ Preparing daily Prepaid Equation and Prepaid Exception for Revenue control.
➢ Analysis prepaid exception report.
➢ MSC Vs SCP CDR Reconciliation.
➢ Switch Vs IN reconciliation.
➢ New node testing & validating like MSC/MSS/SDP/HLR.
➢ V-Top up Vs IN reconciliation.
➢ IN Vs HLR reconciliation.
➢ Prepare monthly prepaid corporate MIS.
➢ Pre testing & validation of new launching product.
➢ Zero Duration & Zero charged analysis.
➢ Negative Balance analysis.
➢ Completed RAS UAT & analyzing daily activities.
➢ Checking & validating IN configuration in SDP & Air.
➢ Rating validating & Recharge Talk time validation.
➢ Life cycle, Forfeiture, Churn & High Balance Monitoring
➢ Played key role in MNP project.
IDEA CELLULAR LTD
Billing & Collection Executive
April 2006 - October 2007
➢ Solving I-Care cases of post paid within Tat.
➢ Solving Payment posting related issues through system.
➢ Generating bill cycle wise reports of bill amount and sending SMS to that customer through
➢ Checking all disconnected customers credit amount according to his cash-flow transactions and
Refund cheque amount to that customers.
➢ Day to day cheque posting of Maharashtra and Goa circle.
➢ Monitoring return and bounce cheque data.
Qualifications & Certifications
Bachelor in Science