Last 14 years i am in IT field. Worked on WNS, Mahindra & Mahindra as a customer support engineer.
Experience on IBM, HP Servers & Desktop troubleshooting. Worked on Windows patform like Win2003 Enterprise Server, Win2008 Server, Win7 and XP. I am also CCNA Certified engineer and worked on Cisco and BA Sytem routers and Fortinet firewall.
Senior System Administrator
MASS INFONET PVT. LTD
From January 2010
Presently I am working in Data Centre of MASS INFONET situated in Vashi Infotech Park.
Job resposibility is maintain and monitoring Network and all servers. Worked on CISCO and BA Systems Routers, FORTIGATE firewall.
System Engineer (ODIN - IT Dept.)
FORTUNE FINANCE SERVICE INDIA LTD
April 2007 - December 2009
Currently deputed to FORTUNE FINANCE SERVICE INDIA LTD. one of the leading Stock Broking firm having over 12 Regional Offices, 67 Branch Offices, 263177 Retail Clients and 3171Registered Sub Brokers throughout India. One of its web Trading Portal happens to be www.ffsiL.com.
Start ODIN MANAGER Client & Diet Server in the morning activity
Manager related any updatetion for e.g. Manager/Admin patch, SQL DAT, Version
New installation & troubleshooting Odin Manager, Handling and checking BSE (Bombay Stock Exchange) and NSE (National Stock Exchange) through ISDN, LEASE LINE, connectivity.
Installation & Configuring of Eicon Card Server & Client
Neat software ( NSE CASH, FNO, IPO ).
Telephonic support of Odin CTCL USER
Using WSFTP software for download files (mcx, ncdex, nse).
Worikng in NSE & BSE Risk Server & EOD, BOD Process
Customer Support Engineer
IT Com Services Pvt. Ltd
January 2006 - March 2007
Sharekhan Securities Pvt Ltd, one of the leading Stock Broking firm having over 500 franchises & 200 branches throughout India. One of its web Trading Portal happens to be www.sharekhan.com. The infrastructure consists of 200 Servers, 60 Routers and 50 Switches in a multi - OS Environment.
Handling BSE (Bombay Stock Exchange) and NSE (National Stock Exchange) through ISDN, LEASE LINE, VSAT LINE.
Installation & Troubleshoot of Neat software ( NSE CASH, NSE FNO, IPO ).
Installations & Troubleshoting of ODIN SOFTWARE LIKE AS NSE, BSE, MCX,
NCDEX, ODIN DIET etc.
Troubleshoting of NSDL, CDSL client Terminals.
Using Pcanywhere, VNC software for remotely access servers
Install Eicon Card Client.
Installations & Troubleshoting of ShareKhan Internal Software Risk Client, Back office, Saces, lms, enabledp, speedtrade
Installation of NT Server, 2000, 2003 Windows Server.
Providing hardware, software and networking solutions.
Takes a Backup of our all application servers & other database servers.
In a Cyberinfosys served as a Network Engineer
Cyber Infosys & Technology
December 2000 - January 2006
Cyberinfosys & Technology Ltd. is sister consult company of a Krishna Group. Its given a IT support to Krishna Group of companies.
In a Microtech served as a Customer Support Engineer
Microtech Software and Consultants Ltd
December 1998 - November 2000
Microtech is IBM's Business Partner and an Authorised Service Provider.
Customer Support Hardware & Software.
Complete network installation at client's place.
Network training to users for better results & outputs.
Support given to Microtech clients:-
Resident at World Network Services (WNS)
WNS site which is a sister concern of British Airways. Total five of us from Microtech on this site. WNS is an IBM site using Token -Ring Network. WNS use Windows NT and OS/2 Warp as a Network Operating System.
Activities carried out in WNS: -
To give Support to Hardware & Software related problems.
To maintain the network, as to check if the network is stable and it is not slow.
To solve all types of calls such as printing problems & logging on problems.
To check whether the link is up and monitor the response of the same.
To run the daily backups and to ensure that it is successful.
To create users on the servers and to give specific rights to them.
To check for virus on servers & the workstations.
To check the gateways if the users are unable to connect to remote host.
Configured PDC's & BDC's, Backup Servers and Print Servers with Windows NT 4.0 & OS/2 Warp 4.0 as a Network Operating system.
Commerz Bank Ltd. (Nariman Point)
Installed & Configure 45 nos. IBM Desktop with Windows NT Workstation.
Configured a Network printer and connected different users to the same.
Installed peripherals such as Printers, Modems & Cdroms.
Customer Support Engineer
Chips & Bytes Infotech P.Ltd
April 1998 - December 1998
Job functions included:-
To handle Network & Hardware breakdown calls on the field.
To get AMC's for PC's out of warranty.
Qualifications & Certifications
Vikas Commerce College