Summary

Respected Recruiting Manager.

I'm a Health care Operations & Management Specialist who is driven by curiosity about what patients needs and what they want. I prepare, facilitate and fore see health care institutions to get certification in JCIA, maintained that certification by providing a constant patient care, health, safety service. My focus is on health care Operations Management, quality improvement, Business development, project management, revenue Management and patient safety, Rehabilitation, with expertise in infection control, medication safety, facility safety, and accreditation preparation. With my post graduation in Hospital Administration (MHA) from reputed Indian university, Successfully accredited JCIA,CBAHI and NABH in India and Gulf, eight years of fruitful experience in a renowned Hospitals in healthcare quality in India and in Gulf as Healthcare Manager, I offer my candidature with these expertise:

• Operations Management ,Project Management and Revenue management skills.
• Office management/administration skills and Patient Relation Skills.
• Business management healthcare, Quality improvement JCIA, cost control, time management, team building, decision making, and revenue generation.
Specialties: Healthcare Consultancy, Healthcare operations, Healthcare Quality-NABH, JCI, ISO 9001:2008, Commissioning of hospitals, Techno Feasibility study, Business Process Re-engineering, Public Health are my core competencies.

Services

Hospital Management ,Mhm,Mha ,Jcia,NABH,Quality Management,Business,Revenue Management ,P&L,Operatio

Summary:

Respected Recruiting Manager.

"I'm a Health care Manager, Operations and Administration specialist who is driven by curiosity about what patients needs and what they want. I prepare, facilitate and fore see health care institutions to get certifica

Work History

Manager Operations

Nice Hospital Hyderabad

August 2012 - January 2014

• managing the recruitment, selection, appraisal and development of staff;
• overseeing the day-to-day management of an organization, a specific unit or a service area;
• implementing new policies and directives;
• liaising and negotiating with medical and non-medical staff internally (often at the most senior levels)
• working towards ensuring quality and value for money for patients;
• extrapolating data for quality assurance and monitoring purposes;
• setting budgets and maintaining finances within tight constraints;
• planning and implementing strategic changes to improve service delivery;
• attending meetings, writing reports and delivering presentations to a variety of audiences;
• clinical governance and audit;
• sitting on committees and representing the views of departments and teams;
• handling communications and corporate affairs;

Administrator Medical Record and Audit

Al sadiq Hospital, saihat,ksa

March 2010 - January 2012

1. Project management in electronic health record.
2. Participate in assigned Performance Improvement Team activities and initiatives , and assists in spreading the quality of culture

3. Conducts concurrent and retrospective reviews of patients files in order to collect relevant information pertaining to on-going QM

4. Participates in Patient and staff Satisfaction Surveys.

5. Serves as an organizational resource for quality improvement-related matters and patient safety

Director Quality Improvement JCIA

ARRAWDHA GENERAL HOSPITAL, DAMMAM, K.S.A

April 2010 - August 2012

1.Develops and supervises all aspects of the Quality Improvement Program which meets Quality Improvement Committee recommendations and applicable accrediting organization guidelines. These guidelines may include but are not limited to those set by The Joint Commission or other similar accrediting body, the Centers for JCIA . Reviews and updates program annually and as necessary.
2.Oversees and co-ordinates Lean process review and implementation, six-sigma principles, and other indicated quality and waste minimization tools to achieve hospital strategic goals and functions.
3. Reviews, analyzes and monitors data, prepares reports on problems and trending, noting corrective action and improvement. Proactive in identification and resolution of improvement opportunities for Quality & Care Management.
4. Ensures appropriate dissemination of clinical staff peer review findings to the responsible governing bodies within the institution including the Medical Executive Committee, Board of Directors, and the credentialing process; Safeguards and supervises the maintenance of physician peer review files in accordance with applicable laws and regulations.

Director Quality Improvement JCIA

Ministry of Health Saudi Arabia KSA

March 2008 - August 2012

 Assist in conducting concurrent or retrospective reviews of clinical Indicators; a Aggregating data monthly, Formulates a quarterly report.
 Participate in assigned Performance Improvement Team activities and initiatives , and assists in spreading the quality of culture
 Conducts concurrent and retrospective reviews of patients files in order to collect relevant information pertaining to on-going QM
 Participates in Patient and staff Satisfaction Surveys.
 Developing and maintaining financial management or other automated systems, assembles data and prepares or supervises the preparation of a variety of administrative reports.
 Leads, facilitates, and advises internal quality improvement teams
 Collects and summarizes performance data, identifies opportunities for improvement, and presents findings quarterly to the Performance Improvement Committee and Board of Directors.
 Conducting complex studies of organizational structure, procedures and practices with general direction concerning purpose and methodology and with responsibility for evaluating data, identifying deficiencies and recommending changes.


Quality Management Specialist

Al hammadi est

January 2007 - January 2010

QUALITY SPECIALIST OFFICER CBAHI AT Ministry Of Health KSA

Manager Administration

Quality Care India Limited CARE Hospital Hyderabad India

February 2002 - March 2008

 Developing a poly clinic for dermatology a project management.
 Auditing of the departments for the preparation of daily checklist for the CMD/MD/CHA.
 Coordinate with staff of Hospital Administration for patient service and other respective work.
 Also attend the patients and attendants for complements, complaints and issues.

Manager Administration

QUALITY CARE INDIA LIMITED CARE HOSPITAL

February 2002 - January 2008

• managing the recruitment, selection, appraisal and development of staff;
• overseeing the day-to-day management of an organization, a specific unit or a service area;
• implementing new policies and directives;
• liaising and negotiating with medical and non-medical staff internally (often at the most senior levels)
• working towards ensuring quality and value for money for patients;
• extrapolating data for quality assurance and monitoring purposes;
• setting budgets and maintaining finances within tight constraints;
• planning and implementing strategic changes to improve service delivery;
• attending meetings, writing reports and delivering presentations to a variety of audiences;
• clinical governance and audit;
• sitting on committees and representing the views of departments and teams;
• handling communications and corporate affairs;
• managing premises, catering, cleaning, portering and security (often via sub-contractors);
• purchasing equipment and supplies, and organizing stores;
• using computers to manage information and financial data, and to analyze and measure performance

Projects

JCIA Accreditation Consultant At Colombo Srilanka

1.JCIA quality Improvement Program which meets Quality Improvement Committee recommendations and applicable accrediting organization guidelines Successfully accredited first tertiary hospital in colombo,srilanka.Durdans Hospital.Check my name in wikipedia in durdans hospital history.

JCIA ACCREDITATION IN KSA

I guide and facilitate healthcare organizations (hospitals, clinics, polyclinics or health care professionals) to define, document, implement and continually improve their working systems based on Quality principles and International standards like JCIA, and NABH. I am Masters in healthcare management and CPHQ USA and have 8 years of experience in NABH, JCIA accreditation.
1) Initial Review
2) Training Programs for staff
3) Complete documentation as per standards with forms and formats
4) Implementation Support
5) Readiness Audit & support till hospital is NABH, NABL, CBAHI or JCIA accredited
6) Hospital Project Management, Cost Control, Time Management, Strategy Management, Decision Making.
7)Revenue Management

Qualifications & Certifications

Operations,TQM

MBA HOSPITAL MANAGEMENT

Masters In Hospital Administration

OSMANIA UNIVERSITY

Loyola University Chicago USA

Osmania University

kendriya vidlaya

BSc in Statistics

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