Venceslau - Freelance Training Facilitator - Johannesburg, GP, South Africa

Maggie Venceslau

Johannesburg, GP, South Africa

Services

Freelance Training Facilitator

Summary:

I'm a certified and SETA accredited Trainer/Facilitator and can train/facilitate in the Greater Johannesburg Metropolitan area.

I'm also a certified Inner Life Skills Executive and Personal Life Coach; I received my certification from Inner Life Skills International Training Academy.

I am capable of conducting myself in a professional manner at all times. I am a “people person” and excellent communicating skills which is beneficial for my skills..

Work History

IT (Software) and Conveyancing Manager

HP&D Park

June 2005 - March 2006

Pond Road, Boksburg
TELEPHONE NUMBER: +27 (0)11 874-1800
MAIN BUSINESS: Firm of Attorneys
JOB DESCRIPTION: IT (Software) and Conveyancing Manager
PERIOD OF EMPLOYMENT: 27 June 2005 - 15 March 2006
• Ensuring that all software utilised by firm were
updated and maintained regularly.
• Ensuring that all staff was trained to utilise software.
• Ensuring that software was utilised correctly by staff.
• Liaising with software vendors (Korbitec, Lawyers
Access Web and Legal Interact).
• Conduct induction-training sessions for new staff.
DUTIES: • Regular feedback to staff on Bank requirements.
• Regular feedback to staff on new requirements on software.
• Manage departmental queries with Directors.
• Motivation of staff and team building sessions.
• Assessing the needs of the conveyancing
department.
• Regular feedback meetings with management.
REFERENCE: Chris Cleary


7
EMPLOYMENT HISTORY
:


NAME OF COMPANY: Korbitec Solutions
Building 8, Second Floor, Harrowdene Office Park,
ADDRESS:
Western Service Road, Woodmead

TELEPHONE NUMBER: +27 (0)11 612-6000

The development, training and support of software
MAIN BUSINESS: products for the Legal market mainly aimed at Property
Law departments within the legal firm.

Support and Training Consultant

Call Centre

September 2000 - June 2005

• Software support (telephonic and onsite)
• Helpdesk/Call Centre
• Troubleshooting
EXPERIENCE GAINED: • Software installation
• Software training
• Testing software prior to updates and for bugs
• Client liaison

• GhostConvey - installation, training and support
• GhostPartner - installation, training and support
• GhostView - installation, training and support
SOFTWARE: • GhostMarketer - installation, training and support
• GhostEnquiry - training and support
• GhostFill - installation, support and template coding
• Microsoft Office - training and support

REFERENCE: Brian Hammond

8
EMPLOYMENT HISTORY
:


NAME OF COMPANY: Legal Interactive Technology
Glenstar House, Northfield Avenue, Glenhazel,
ADDRESS:
Johannesburg
TELEPHONE NUMBER: +27 (0)11 719-2000
The development, training and support of software

Software Consultant

MAIN BUSINESS

August 1998 - August 2000

PERIOD OF EMPLOYMENT: August 1998 - August 2000
• Software support (telephonic and onsite)
• Troubleshooting
EXPERIENCE GAINED:
• Software installation
• Software training
• Debtcol - support
• ConveyPlan - installation, training and support
SOFTWARE:
• Word Perfect 5.1 - installation and support
• Microsoft Office - support
REFERENCE: Jolene Coetzer


9
EMPLOYMENT HISTORY
:


NAME OF COMPANY: Werksmans Attorneys
ADDRESS: 155 - 5th Street, Sandown, Sandton
TELEPHONE NUMBER: +27 (0)11 535-8000
MAIN BUSINESS: Legal firm

Legal secretary and software support

May 1997 - July 1998

Secretarial Duties:
• Litigation (High and Magistrate Court).
• Commercial Law.
EXPERIENCE GAINED:
Software Support:
• Software support and troubleshooting.
• Software training.
REFERENCE: Human Resources


10 EMPLOYMENT HISTORY
:


NAME OF COMPANY: **Ramsay, Webber and Company
ADDRESS: 299 Oxford Road corner Harries, Illovo
TELEPHONE NUMBER: +27 (0)11 778-0600

Legal Secretary

Legal firm

February 1995 - April 1997

EXPERIENCE GAINED: Litigation (High and Magistrate Court)
REFERENCE: Russell Bruton / Elaine O'Gorman


**Note: The abovementioned
company is now known as STRB
Attorneys


11 EMPLOYMENT HISTORY
:


NAME OF COMPANY: Moodie & Robertson Attorneys
9th Floor, 209 Smit Street, corner Harrison Street,
ADDRESS:
Braamfontein
TELEPHONE NUMBER: +27 (0)11 403-5171

Legal Secretary

MAIN BUSINESS

April 1993 - January 1995

Litigation (Magistrate's Court)
EXPERIENCE GAINED:
Debt collecting.
REFERENCE: Human Resources


EMPLOYMENT HISTORY
:


NAME OF COMPANY: ***Eland Telecommunications (Pty) Ltd
ADDRESS: N/A

Girl Friday

TELEPHONE NUMBER

November 1992 - March 1993

Secretarial duties.
EXPERIENCE GAINED: Personal assistant to directors.
Bookkeeping.
REFERENCE: N/A


***Note: The abovementioned
company is no longer in existence and the directors have since gone
back to the United States


12 EMPLOYMENT HISTORY
:


NAME OF COMPANY: Maisters Directories (Pty) Limited
ADDRESS: Lekrom House, New Doornfontein
TELEPHONE NUMBER: +27 (0)11 402 3050
MAIN BUSINESS: Yellow Pages advertising

Data processor

August 1992 - November 1992

Proofreading and processing adverts that were to be
EXPERIENCE GAINED:
placed in the Yellow Pages
REFERENCE: Gill Hinds


13

Qualifications & Certifications

Property Law and Conveyancing

Intec College

Damelin College

Executive Secretarial

Kelly Greenoaks Secretarial College

EDUCATION

Damelin College

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