Sibanyoni - Debt Collector - Germiston, GP, South Africa

Maggie Sibanyoni

Germiston, GP, South Africa

Services

Debt Collector

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

•Telephone collections (bad debt recovery). Banking of monies. Telephone queries. Tracing. Debtor’s recon. Payments allocations. Invoicing. Age analysis. Capturing data on the system. Handling large book value of R2.5m. Capturing credit and debit notes. Faxing of copies of files to hand them over. Allocation of cheques.

Work History

Personal Assistant

PERMATOOL (PTY) LTD COMPANY

From June 2013

•Make all travel arrangements i.e. flight tickets, accommodation etc. for manager and team as required. Diary management, (make appointments, arrange telecoms, meetings and presentations). Typing of correspondence. General secretarial duties (photocopying, faxing filing, binding and sorting of incoming communication). Preparation of presentation material. Carry out required itinerary. Take minutes at meetings and distribute afterwards. Ensure documentation required (letters, minutes etc.) are ready as agreed upon. Arrange meetings, events and/or planning sessions including the booking of venues and catering in advance. Ensure that required attendees respond and are attend. Answer the telephone and relay messages.

Receptionist

WEAR CHECK COMPANY

June 2013 - June 2013

• Route call as needed (Switchboard Operator). Operating switchboards to connect, hold, transfer and disconnect calls. Greeting telephone callers and determining the nature of their call. Screening telephone calls and taking messages. Filling and general office administration. Receiving and processing incoming and outgoing mail. Operating office equipment (photocopiers, fax machines, switchboards). Welcoming clients. Posting of letters.

WEAR CHECK COMPANY

April 2013 - April 2013

Receptionist

Wear Check Company

June 2013 - June 2013

(1 Week)
Temporary position in the Petroleum Sector in Isando, Kempton Park.

Tasks and Duties:
• Route call as needed (Switchboard Operator). Operating switchboards to connect, hold, transfer and disconnect calls. Greeting telephone callers and determining the nature of their call. Screening telephone calls and taking messages. Filling and general office administration. Receiving and processing incoming and outgoing mail. Operating office equipment (photocopiers, fax machines, switchboards). Welcoming clients. Posting of letters.

Reason for Leaving: One (1) Week Assignment Position

Receptionist

Wear Check Company

April 2013 - April 2013

(1 Week)
Temporary position in the Petroleum Sector in Isando, Kempton Park.

Tasks and Duties:
• Route call as needed (Switchboard Operator). Operating switchboards to connect, hold, transfer and disconnect calls. Greeting telephone callers and determining the nature of their call. Screening telephone calls and taking messages. Filling and general office administration. Receiving and processing incoming and outgoing mail. Operating office equipment (photocopiers, fax machines, switchboards). Welcoming clients. Posting of letters.

Reason for Leaving: One (1) Week Assignment Position

CHRYSO SA (Pty) Ltd

May 2013 - May 2013

Receptionist

Chryso Company

May 2013 - May 2013

(2 Days)
Temporary position in the Chemical Solutions Sector in Jetpark, Boksburg.

Tasks and Duties:
• Route call as needed (Switchboard Operator). Operating switchboards to connect, hold, transfer and disconnect calls. Greeting telephone callers and determining the nature of their call. Screening telephone calls and taking messages. . Filing and general office administration. Receiving and processing incoming and outgoing mail. Welcoming clients.

Reason for Leaving: Two (2) Days Assignment Position

CROSSROADS DISTRIBUTION (PTY) LTD

April 2013 - May 2013

Personal Assistant to the National Manager

Linehaul at Crossroads Distribution (Pty) Ltd

April 2013 - May 2013

Contract position in the Distribution and Logistics Sector in Ormonde.


Tasks and Duties:
• To ensure that the National Manager's administrative needs are planned, organized and effectively managed.
• Planning and organizing:
- All dates, meetings, events, notices and presentation and important deliverables are all pre-planned and recorded electronically. All updates and changes to weekly, monthly and annual schedule are amended in real time. Preparation, typing, distribution of monthly reports. Minute taking at Monthly Management Meeting as requested. Consolidation of HR reports and submitting them to Head Office. Coordinating travel arrangement for all contract staff are organised according to requests. Travel cost and itineraries are sourced form supplier and distributed accordingly. Costs are matched to invoices, reconciled and file monthly. All relevant documentation, reports, presentation material is collated and/or prepared according to requirements. Maintain leave register for the contract from leave forms submitted. Leave records must be complete and filled chronologically. Up-to-date record keeping of costs (or invoices) as when required by National Manager (e.g. container maintenance). Accident Claims Register is maintained up-to-date at all times. Ensure that accidents are reported to LS Head Managers within seven (7) days. Ensure that signed Accident Reports are forwarded to LS Head Office within fourteen (14) days.
• Liaison and communication:
- All telephone calls and requests are screened and actioned accordingly. National Manager is continually updated regarding new items and/or changes to existing plans, diary dates, meeting agendas and itinerary. Day-to-day messages are forwarded either verbally or in writing (e-mail) depending on urgency. Incoming and outgoing correspondence, e-mails, letters and updates are typed and/or actioned. Departmental and external stakeholder meetings are arranged; venues booked, diaries...

Admin Assistant

Permatool Pty LTD Company

From June 2013

•Make all travel arrangements i.e. flight tickets, accommodation etc. for manager and team as required. Diary management, (make appointments, arrange telecoms, meetings and presentations). Typing of correspondence. General secretarial duties (photocopying, faxing filing, binding and sorting of incoming communication). Preparation of presentation material. Carry out required itinerary. Take minutes at meetings and distribute afterwards. Ensure documentation required (letters, minutes etc.) are ready as agreed upon. Arrange meetings, events and/or planning sessions including the booking of venues and catering in advance. Ensure that required attendees respond and are attend. Answer the telephone and relay messages. statement on a monthly basis. Filing & Typing and ensure that filing system stays up-to-date within ISO9000 standards. Assist the MD, Financial Manager, Sales Manager, Production Manager and Workshop Manager with any Ad-hoc tasks. Manage Manager’s and team’s dairy ensuring that there are no double bookings. Follow up on emails and messages ensuring no all emails and messages are not attended to. Order stationary and office equipment as required. Attend to and resolve supplier’s queries timeously. Provide effective and consistent service delivery and support to internal staff and external customers ensuring customers and suppliers satisfaction. Provide regular feedback to customers and suppliers regarding their queries and the status thereof.

Buyer

Permatool Pty LTD Company

From June 2013

•Sourcing of suppliers and supplier negotiations for the purchase of raw materials and consumables administration of all purchase orders writing/typing purchase orders and sending copies to suppliers, shipping department and inventory controller capturing goods onto Syspro accounting system, company prices on invoice on invoice to official order consulting catalogues and interviewing suppliers to obtain prices and specializations ensuring that correct pricing is maintained on Syspro. Ensuring availability of stock at all times and checking of stock levels. Liaising with suppliers on status of orders, shipping dates, product & availability. Forecasting on all products to calculate a correct ordering amount. Categorizing stock items, adding codes and descriptions. Opening repairs jobs on the system Syspro and closing them. Ensuring all purchase orders are authorized by the Financial & Production manager before being faxed or emailed to relevant suppliers. Expediting of all purchases to ensure deliveries are on time communication between all departments as to the tracking and progress of all new products. Investigating of all new products. Dealing with suppliers queries telephonically and via email, filling and faxing.

BIDAIR SERVICE COMPANY

November 2012 - January 2013

Customer Service Agent

BidAir Service Company

November 2012 - January 2013

(two months)
Contract position in the Airline Company in O.R Tambo International Airport.

Tasks and Duties:
• Welcoming passengers from all around the world. Checking the bags for dangerous goods.
Checking the ticket numbers. Ensuring that the minor passengers board their planes. Ensuring that the wheelchair passengers adhere to the company rules and organising wheelchairs for passengers that can't walk properly. Directing the passengers to the right destination. Entering the names, ticket numbers and the seat numbers for the passengers on the system. Taking calls from different Airlines. Liaison with other Airlines if there is any delays. Writing a report for the lost bags and any suspicious items found to the supervisor. Clearing of unwanted items on the ramp. Organising cleaners if the is any spillage of anything. Reporting to the Police if there is any suspicious passengers around and any untended bags.

Reason for Leaving: Two (2) months Assignment Position

INNOVIZION AFRICA TECHNOLOGY

February 2012 - October 2012

Project Administrator

Innovizion Africa Technology Company

February 2012 - October 2012

Position in the Security Sector in Bryanston North of Johannesburg.

Tasks and Duties:
• Receive the signed Project from Operation Manager. Load the project into the Celoxis System as accepted. Raise the Purchase Order according to the proposal quotation. Place order for goods/service, follow-up on delivery and get the delivery date. Receive Stock; check the part numbers and Serial numbers that the delivery note corresponds to the Purchase Order. Set appointment with the Technicians for installation. Prepare job cards and Daily Time Sheet for the Technician. Change the state on the Procurement task to Goods/Service received and changes the state of the Procurement task to "Invoice Received". Upload the supplier's invoice(s) onto Celoxis System. Allocate the task to the Business Manager. Ensure overall effective day-to-day administration of projects. Provide other project and office management support including Petty cash, Debt collecting and relieving at the switchboard. Customer and Supplier Liaison, Support call logging, Procurement from suppliers. Prepares stock inventory and stock Control. Stock control of stationery, groceries and office furniture.


Reason for Leaving: Downscaling (Retrenchment)
Admin Assistant at Antalis SA PTY Ltd Company

ANTALIS SA (PTY) LTD

October 2007 - January 2011

Admin duties in operations

Paper Merchant Sector in Selby Johannesburg

October 2007 - January 2012

including supervision of mailing system, drivers, messenger and cleaning staff. Stock control of stationery, cartridges and office furniture. Switchboard relief. Electronic updating of all quotations. Faxing or sending e-mails of orders to service suppliers. Reconciliation of service accounts and contracts. Telephone Management System i.e. (printing out of telephone reports, reconciling them, making spreadsheet & graphs and e-mail them to the managers). Handling of courier documentation and making payments. Booking of staff vehicles for windscreen repairs. Making payments for insurance claims and closing files on them. Maintenance of the company building i.e. (cleaning of offices, toilets, water refills are done on a daily basis in different department, moving of furniture etc.) Organising functions for the company and ordering drinks. Handling of traffic fines by sending memos and ensure that they are paid. Ordering of uniforms for the reception staff, canteen staff, drivers and messengers. Handling of staff register for the operation department. Handling queries regarding the telephones and faxes that are not working by sending e-mail to the Bytes Communication. General administrative duties (filing, scanning of documents, photocopying and faxing).

Reason for Leaving: Found a better job

Started as a Receptionist, got promoted to
Debtors Controller & Debtors Assistant,
Sales Assistant and finally as a
Buyer/Accounts Assistant at Stonehouse Graphics Company

STONEHOUSE GRAPHICS

August 2004 - September 2007

Receptionist

Printing and Digital Sector in Meadowdale

August 2004 - September 2007

Answering and handling all calls in a professional manner while portraying the correct company image. Recording all relevant information of all incoming calls and ensuring reps receive all messages and correspondence and parcels. Ensuring the in/out board is accurate at all times. Directing all calls to the correct people and departments. Handling all deliveries and collections and direct them in the correct manner. Recording all relevant job tickets information on the card system and on electronic record system. Ensuring all recorded work tickets are sent for filling in archive area. Keeping reception area clean and presentable at all times and assist with all administration for sales operations and production when possible including faxing of orders. Find work ticket, delivery notes, waybills, disk numbers etc.

Debtors Controller & Debtors Assistant,
• Invoicing of all work tickets, including e-mailing and faxing to clients. Issuing credit notes. Taking on credit facilities customers. Receiving and capturing of all payments received from customers. Running of monthly statements and distribution thereof, banking and capturing of all information related to payments received from customers, Petty cash related payments received. Purchase, recons and capturing. Ensuring all payments are done correctly and timorously. Handling of queries telephonically.

Sales Assistant,
• Client database creation and update. Prepare presentations - PowerPoint. Assist with preparing tender and typing. Client circulars. Type internal and external correspondences, minutes of a meeting, agendas, memorandums, notices and announcements. Photocopying, Labeling and binding. Arrange travel arrangements of visas, flights, accommodation and car hire. Inventory control of stationary and registering of all. Receiving, sending and registering of all received faxes. Making appointments as required. Organizing meeting (booking boardrooms and other meeting rooms on the system,...

CHEQUE GUARANTEE SERVICES

July 2000 - July 2004

Debtors Controller

Cheque Guarantee Services

July 2000 - July 2004

Permanent position in the Financial Institution Sector in Bedfordview.

Tasks and Duties:
• Telephone collections (bad debt recovery). Banking of monies. Telephone queries. Tracing. Debtor's recon. Payments allocations. Invoicing. Age analysis. Capturing data on the system. Handling large book value of R2.5m. Capturing credit and debit notes. Faxing of copies of files to hand them over. Allocation of cheques.

Reason for Leaving: Downscaling (Retrenchment).
Debtors Controller & Data Capturer at Health & Racquet Club

HEALTH & RACQUET CLUB

March 1998 - June 2000

Health and Fitness Company

March 1998 - June 2000

Tasks and Duties:
• Collecting Debt. Telephone queries. Banking of monies. Payments allocations. Loading of unpaid and rejects cheques Settlements of accounts. Amendments of contracts. Printing daily and weekly reports. Bank verifications. Credit vetting.
Reason for Leaving: Resigned before company liquidated.

Receptionist

Permatool Pty LTD Company

Tasks and Duties as a Receptionist
•Screening incoming calls, assisting with queries, interacting clients and directing their requirements Route call as needed (Switchboard Operator). Operating switchboards to connect, hold, transfer and disconnect calls. Greeting telephone callers and determining the nature of their call. Screening telephone calls and taking messages. Welcoming customers. Ensuring that daily register has been completed and filled. Receiving and signing off equipment’s for stores department. Receiving and processing incoming and outgoing mail. Type and send letters for the customers with new accounts. Operating office equipment (photocopiers, fax machines, switchboards). Filling and posting invoices for customers. Perform general adhoc duties. Ordering and issuing stationery. Handling of staff register for the operation department. Organizing functions for the company and ordering drinks. Getting quotations for raw materials from suppliers. Issuing purchase orders to supplier. Opening of job cards for new jobs and repair jobs for workshop. Ensuring that labour hours for workshop staff is captured every day on Syspro system. Record labour hours for workshop staff on excel spreadsheet and send to Financial Manager for wages purposes.

Qualifications & Certifications

College of London & University of South Africa

English

Inqayisivele Secondary School

Management Assistant N

Kempton College

Music

Heritage Music School

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