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Strihavkova - Administrative - Dagenham, England, UK

Magdalena Strihavkova

Dagenham, England, UK



Work History

Mortgage Administrator

Capital Fortune

From October 2013

• Dealing with customers enquiries via phone and in person
• Building strong relations with both new and existing clients
• Facilitating mortgage applications to completion liaising with clients, mortgage lenders
• Applying regular follow up calls to ensure client feels informed and updated about the progress of their mortgage
• Providing an efficient and organised administration and support service to the Supervisor and Mortgage Advisors
• Maintaining diary management and ensure that all tasks are completed within the correct timeframes

Mortgage and Insurance Administrator

January 2012 - August 2013

, Effectconsulting s.r.o.
• Providing support and assisting to Mortgage Broker
• Dealing with customers enquiries via phone and in person
• Building strong relations with both new and existing clients
• Checking and verifying mortgage and insurance applications
• Comprehensively searching the entire financial market and finding the most suitable mortgage products clients wishing to buy their new home or remortgage.
• Co-operating with Estate Agents, Insurance Companies and Banks

Personal Banker

GE Money Bank a.s

July 2010 - December 2011

Handling cash and related transactions as a teller
• Guiding customers through the various banking products and services and helping to identify which option is right for them
• Promoting and selling bank products
• Building strong relationship with both new and existing clients
• Processing confidential information

Account Assistant

Stink TV, UK

April 2008 - May 2010

• Full processing of purchase invoices - posting, making sure that they are properly coded
• Processing staff expense claims and credit card statements
• Liaising with cardholders to ensure all back up documentation obtained
• Reconciliations of debtors & creditors ledgers
• Debt Collection. - chasing payments
• Reconciling bank accounts
• Answering enquiries over the phone and in person

Property Manager

Priory Management

September 2005 - March 2008

, UK
• Managing properties
• Maintenance of clients accounts and their cash flow
• Building up relationship with clients and tenants
• Responding quickly and solving emergency situations
• Use of project planning approach to tasks

Senior Lettings Coordinator

Highdorn Ltd. UK

August 2004 - August 2006

• Managing properties
• Liaising with clients and estate agents
• Dealing with contractors
• Concluding contract with tenants
• Producing reports and proposals

August 01 - July 03 - Weekend Sales & Lettings Assistant Haart Ltd,
• Organizing appointments, dealing with clients and vendors
• Providing customer service
• Liaising with clients via phone and email
• Property viewing with clients
• Administrative support to negotiators

Austrian Private Bank

July 1995 - March 1999

• Managing client's accounts
• Handling cash and related transactions
• Servicing clients
• Setting up and maintaining accounts
• Working in exchange office

Qualifications & Certifications

graphic design

South Thames College

graphic design

South Thames College

London Computer College

English Language

Finsbury and Islington College


Secondary College

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