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Ptak - Administrator - London, UK

Magdalena Ptak

London, UK

Services

Administrator

Work History

Cash Forecasting Co-ordinator

Loomis

November 2011 - March 2014

Loomis are a Cash Management Company that offers a network of secure cash handling facilities. They operate in 16 countries, have 400 offices and employ over 20000 people, with annual sales of f1 bilion.
l worked as part of the Cash Forecasting team, who work on behalf of an lnternational bank. My role included;
o Forecasting for cash replenishment requirement., exceeding monthly SLA.
o Place orders to ensure cash is ready when required, optimising my service efficiencies
o Compile a collection of daily reports and investigations.
o Reconcile individual ATM cash accounts weekly (C300)
o l Reconcile 3 Settlement accounts daily
o Resolve balancing issues
o lnputting financial data on to Finatia accounting data bases
o Liaise with clients
o Aid colleagues with queries
o Coordinate with clients and other departments to achieve excellent Customer Service
o Contributed to in-house software development to make daily tasks more efficient
o Weekly meetings to improve team performance
o Exceed monthly contracted targets

Equidebt Limited

September 2010 - November 2011

Wellesbourne

Role:: * Contacting defaulting accounts via telephone system used in the office and letters to negotiate outstanding payments
* Resolving queries with customers accounts
* Liaising with other departments in order to solve queries promptly
* Co-ordinating payment plans with customers
* Working towards agreed individual targets

First Utility

March 2010 - May 2010

Warwick

Role: * Updating system with relevant details.
* Dealing with retuned mail and noting it the file.
* Personal and commercial Credit checks on a daily bases.
* Daily loses reports sent to financial department.
* Preparing and sending letters to customers with areas on their accounts.
* Daily duties connected with administration at Credit Control Department.

Apex Credit Management

July 2006 - March 2010

Stratford-upon-Avon

Role: * Contacting defaulting accounts via telephone system used in the office and letters to negotiate outstanding payments
* Resolving queries with customers accounts
* Liaising with other departments in order to solve queries promptly
* Co-ordinating payment plans with customers
* Working towards agreed individual targets
* Helping with filing documents and updating notes in the system
* Processing post and updating other fields in administration area

Primary School nr1 in Namyslow

Role: * Teaching children of different age of English Language
• Planning lesson pattern
• Preparing additional helping boards
• Contacting parents in regards to children development
• Completing additional courses to enlarge specific knowledge

Qualifications & Certifications

Primary School nr 4 Namyslow

Polish

Secondary School nr 1 Namyslow

English Literature

University of Wroclaw

Teaching English Language

University of Opole Teachers College of Foreign Languages

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