I am good at research using the internet and I am knowledgeable with social networking. I know how to navigate my way around MS Word, MS
Excel and MS Power point. I also have a good command of the English language written and verbal. I am a fast learner and willing to be trained.
Technical Support Representative
July 2012 - December 2012
Received and answered inbound calls with regards to customer's Internet Service, made documentation for every call, provided technical support, ran tests on customer's line, provided walk-through for customers, escalated cases if necessary and out of scope
Customer Service Representative
SupportSave Solutions Incorporated
August 2011 - June 2012
Received and answered inbound calls, made documentation for every call, processed sales, returns and exchange for products
Qualifications & Certifications
Bachelor of Science in Nursing
Cebu Doctors' University
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