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Abercrombie and Fitch, Somerset Mall
April 2013 - November 2013
• Investigate cash flow/intake discrepancies and prepare resolution reports
• Assist with on going accounting and book keeping functions
• Maximize store profits and gross profit margins
• Manage and supervise sales associates
• Responsible for recruitment, development, and training of all new hires
• Ensure proper inventory levels and controls
• Comply with company and governmental sanitation standards
• Perform all opening and closing procedures
Customer Service Specialist
June 2005 - February 2007
• Answer telephone inquiries from customers and assist with receiving electronic database via online interface
• Assist with new employee training
• Perform filing, data management, drafting and editing short office memos
• Assist with all other office administrative duties
Qualifications & Certifications
North Caucasian Institute of Mining and Metallurgy (State Technological University)
IT support to students and faculty
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