Hopkins - Trainer - Kensington, NSW, Australia

Madeleine Hopkins

Kensington, NSW, Australia




I have a Grad Dip in Training & Development and Cert IV (TAE40110) My area of expertise is in Action Method training. I have been a practitioner of these techniques for over 25 years. Action Methods premise is "Action First - Understanding follows

Work History

consultant trainer/assessor and counsellor

Learning & Development Advisor

State Transit

with State Transit. In this role my skills enabled me to:

• Identify training needs
• Advise, guide, mentor and train others in training needs analysis and development of training programs and tools
• Design, Develop, Plan and pilot training programs
• Design Develop Assessment tools
• Conduct on and off the job generalist training (including facilitator/assessor Certificate IV in Assessment and Workplace -TAE40110 Training - Business writing - Induction to the organisation)
• Facilitate groups
• Train and Facilitate Writing skills courses
• Complete administration associated with training
• Write reports & correspondence
• Assist with editing of documents to 'Plain English"
• Teach job interview skills (Targeted selection)


Eastern Sydney Area Health Service

(based at Prince Henry Hospital Little Bay) 1987 - 1990
While at ESAHS I worked with a team of trainers in the Nurse Education Centre. The main roles were as follows:

• Liaison with heads of department to analyse training needs
• Training of Nurse Educators to give them the skills to teach other nurses
• Training doctors, nurses and auxiliary staff in communication, management, writing and generalist skills
• Training Needs Analysis
• One to one training

Department of Labour

Moved from New Zealand to Australia

Department of Labour

Employment Officer

responsible for staff recruitment 2 years

1 year as Secretary/Personal Assistant to Personnel and training manager

Philips Electrical

Telegraph Operator

New Zealand Post Office

, then 3 years as Senior Telegraph Operator/Trainer
• 18 Months Staff Training Officer
• 4 years Post Office Recruiting Officer. This role included public speaking. Speaking to groups of up to 1000.

Qualifications & Certifications

Australian Institute of Management and Ctri

Drama Action Centre Rozelle

Southern Cross University



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