De Bruin - Credit Control Supervisor - Johannesburg, Gauteng, South Africa

Madeleine De Bruin

Johannesburg, Gauteng, South Africa

Services

Credit Control Supervisor

Summary:

Credit supervisor in the pharmaceutical industry.
Debtors book of over 100 mil.
Oversee 2 credit controllers.

Work History

Credit Supervisor

Fresenius Kabi (Pty) Ltd Midrand

From March 2009

Maintain debtors records and details – Book value 111 Million
• Review credit limits on ongoing basis as per mandate •
• Ensure all debtors are approved according to current legislation and regulation of pharmaceutical act. That wholesalers are authorized to claim logistic fees
• Effective management of bad debt
• Allocate payments for key accounts
• Prepare and distribute statements , copy invoices and credit notes to customers
• Prepare reconciliations - investigate and resolve queries
• Communicate with internal customers on claim and other account issues
• Manage the addition of new clients per SOP to Syspro
• Customer visits – Report & Feedback
• Identify problems or areas of opportunity
• Customer queries
• Meet cash collection targets
• Printing bank statements daily
• General administrative tasks
• Attend PCMA meetings monthly and reporting potential issues to Credit Manager
• Monthly exception/overdue reports to Group Credit Manager as well as potential delinquent debtors
• ITC/Dun & Bradstreet on-line checks
• Ensure consistent application of policies and procedures
• Provide guidance and assistance to 2 subordinates – One-on-one book reviews monthly
• Comparison of previous reports
• Assistance with problem customers / accounts
• Monthly review of age analysis with Credit Controllers taking appropriate action

Senior Credit Controller

Nashua Mobile Midrand (HO)

November 2005 - March 2009

• Maintain debtors records and details – Book value 1,7 Mil
• Maintain a good collection index
• Maintain and control debit order run
• Maintain, control and reconcile debtors accounts
• Effective management of bad debt
• Minimize unexpected high values on accounts
• Ensure lines are locked for overdue accounts as per Credit Policies
• Accurate capturing of credit notes ensuring reason has been evaluated
• Reduction in Undistributed values
• Correct allocation of money to customer accounts
• Telephone contact with Nashua Mobile customers and staff
• Written correspondence with customers and staff
• Processing of legal letters of demand and accurate hand over of legal accounts
• Processing of all credit / debit notes to be passed
• Handling of customer requests and account queries
• Meet cash collection targets
• Processing of monthly and daily target feedback to Management
• Compliance to business process i.e. Accurate work – Query resolution within 24 hrs – Account maintenance and Workflow and time management

Senior Credit Controller

Stevens & Company (Ryobi)

November 2003 - May 2005

• Maintain debtors records and details – Book value 25 to 50 Mil
• Maintain a good collection index
• Maintain, control and reconcile debtors accounts – Included Makro, Game, Dions, Servistar, Builders Warehouse & Mica
• Telephonic and written correspondence to customers
• Cash up daily of Cash sale account and daily banking
• Correct allocation of money to customer accounts on open item system
• Written correspondence with customers and staff
• Tracking of deliveries
• Investigating lost stock and short deliveries
• Ensuring claims and order numbers approved and correct
• Query resolution within appropriate timeframe
• Ensure job cards correct and repairs sent back to stores for collection
• Filling of all invoices and credit notes and ensuring filing room neat and in order

Qualifications & Certifications

Diploma for Credit Management

PBS Colledge

Credit Management Certificate 1, 2 & 3

Institute of Credit Management

Frikkie Meyer Highschool

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