Membreno - Spanish Speaker - Toronto, ON, Canada

Madalyn Membreno

Toronto, ON, Canada


Spanish Speaker


I am a natural Spanish ans English speaker, my parents are both Spanish and have both Spanish and English as my mother tongue.

Work History

Administrative Assistant

Constructor Revi Inversions S.A

Exercised highest discretion and sound judgment when managing daily office operations:
• Analyzed office paperwork flow and managed translation of documents
• Organized senior management's meetings, planned agendas, travel accommodations and office correspondence
• Answered inbound calls and directedthem to appropriate contacts within the organization
• Managed and filed confidential documents

Administrative Assistant

Constructor Inversions Revi S.A

2008 Customer Service Representative.

Customer Service Representative

Used superior customer relations skills to effectively communicate brand messaging and successfully drive customer loyalty:

* Communicated with international customers to provide relevant product information and manage individual accounts
* Built rapport with customers and increased sales by applying up selling techniques, meeting targets and generating new business
* Consistently followed up individual customers to ensurechanges were made to resolve issues
* Managed and frequently updated different databases

2008 - 2012 Administrative Skills
* Prepared invoices, reports, memos, letters, financial statements and other relevant documents, using word processing, spreadsheet, database, or presentation software
* Answered inbound calls and directedthem to appropriate contacts within the organization
* Greeted visitors and directed them accordingly
* Performed general office duties, such as ordering supplies, maintaining records management database systems and implementing fundraising activities
* Organized students class information
* Assisted in preparing and promoting leading programs based on the faculty of International Relations.


Faculty Assistant

Universidad Americana UAM University

I finished my Careers in International Relations and a Post grad Degree in International Cooperation for Development, I also gained a broad experience in Office assistant and in organizing events, conferences, helping students and organizing paperwork flow during my labor hours as a Faculty Assistant.

Qualifications & Certifications

International Relations

Universidad Americana UAM Managua

Universidad Americana UAM University

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