Shafi - Good Communication - Hyderabad, Andhra Pradesh, India

Ma Shafi

Hyderabad, Andhra Pradesh, India


Good Communication


I have good communication ,analytical,interpersonal,team building & management skills for the past 13 years I am into sales & marketing .I am into customer service for the pat 10 years
looking for a change

I am available on 9392444876

Work History

Sales Manager

Miracle Health and Wealth Solutions

From April 2012

Designation: Sales Manager

Key Responsibilities:
• Managed, implemented, delivered and evaluated Worksite Wellness program and services.

• Built and sustained positive relationships with the customers through direct and indirect communications.

• Documented all customer specific details related worksite wellness.

• Monitored and provided analysis reports and validated for accuracy.

• Communicated with staffs, customers, internal and external departments to ensure operational efficiency and effectiveness.

• Developed Worksite Wellness departmental strategic goals and priorities.

• Participated in internal feedback sessions to share the customer's experience to the product Management team.

• Recruiting, Retention & Training Sales Executives for good sales and service to the people.

Business Development Manager

A-Tel Soft Technologies

February 2007 - March 2012

Designation: Business Development Manager.

Key responsibilities:

• Adhere to all quality standards and processes, for the acquisition of customers, opportunities and submission of memorandum of understanding documents.

• Provide regular feedback to senior management about marketplace and competitor activity

• Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities

• Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products & services in the market.

• Identify requirements for new products & services to anticipate and potentially lead the market.

• Responding to customer needs and managing the sales process from opportunity identification to customer sign off.

Significant Highlights:
• Successfully setup 10 seater Call Center for G.N.Soft Technologies (Pvt) Ltd
5th floor, Srinivasa Plaza Above food world rethi bowli, Mehdipatnam,

• Played a vital role in setting up the base station of Sify above ICICI bank, Green Square Plaza, Hanamkonda, Warangal.

• Designed and Setup 15 seater Call Center with international standards.for our customer Trio BPO/Call Center, near Z.P.guest house, subedari, Hanamkonda in the city of Warangal.

• Designed and Setup 10 seater Call Center with international standards.for
SAF TECHNOLOGIES #2-5-794/1, Second Floor, Beside Z.P.Guest House. KLN Reddy, Hanamkonda, Warangal District., A.P. India

• Successfully setup 25 seater Call Center for JOHNSON INFOTECH (P) LIMITED #2-5-341/1, Behind Court, Nakkalgutta, Hanamkonda, Warangal, Andhra Pradesh, India - 506001.
• Represented A-tel Soft Technologies for the promotion of Rogers campaign(Canadian) along with Victor(Vikas Jaggi) of 6557155 Canada Inc.
14 Meridian Road, Brampton, ON L6S3R2 Canada, the authorized Rogers...

Marketing Manager

E-Tel Soft Technologies India(Pvt)Ltd

April 2002 - January 2007

Designation: Marketing Manager

Key responsibilities

• Development of marketing strategy and plan to provide right direction for all relevant members of the organization.

• Carried the recruitment and retention of the employees and training them man for good quality service to the clients.

• Conducting of market research by studying the organization's competitors so as to develop superior products and employ efficient marketing technique, using questionnaires, face-to-face interviews

• Responsible for assigning duties and set targets for marketing staff and perform periodic performance evaluations of these marketing staff on regular basis.
• Collection of information from the organization's customer database to help create a customer satisfaction survey and then share this information with other employees to ensure they offer excellent customer service to the clients in order to build lasting relationships.
Significant Highlights:

• Successfully established a good business relation for E-Tel Soft Technologies India(Pvt)Ltd with World biz consultant 6th Floor River palace, Napura, Surat 4th floor Sheron plaza parle point Surat-Gujarat for the promotion of World Biz Consultants Call Center Software (Predictive Dialer Call Magic)

• Represented on behalf of E-tel soft Technologies, channel partner in India for As Is Biz, for the promotion of Search Engine Optimization (S.E.O) campaign in India along with the C.E.O Gerald Alleva and president Matthew Laird Acred of As Is Biz, Soliman Corporate Center 2182 Chino Roces Avenue Makati City Philippines at Quality Inn and Amrutha Castle in august 2006.

• Successfully managed 3 call centers with the nearly upto 80 employees in Hyderabad.

i) New Vision call center with 10 seater having capacity of 10 call center executives at Rethi Bowli, Mehdipatnam, Hyderabad-500028.

ii) Maish Technologies with 20 seater at Tolichowki, Hyderabad with 20 employees.

iii) YIK Technologies with 50 seater at SALMAN...

Qualifications & Certifications

Electronics & Communication

Khaja Banda Nawaz College of Engineering


Arunodaya Junior College


Board of Secondary Education

Near Mother Lap School

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