International Business Development (IBD) Administrative Assistant
• Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs.
• Strong planner and problem solver, who readily adapts to change, works independently, and exceeds expectations, Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Office Management Spreadsheets/Reports Executive Support
Records Management Event Management Calendaring
Database Administration Revised Job Descriptions
Customer Relations Services Representative (CRS-Rep.) - Provisionary
CRO – SM Department, MSGI
November 2013 - January 2014
• Supported the Customer Relations Services Group or enforced mall policies (Handled over 70’s security personnel including SIC, Uniform guards, Civilian guards - Department and Affiliates), deter disruptive and criminal behavior aid by CCTV camera / interrogation (interrogated over 23 employees theft and approximately 6 shoplifters / external theft), help locate lost items (ILC / ILE) or family members and get help for emergencies (serving VIP’s, Employees, Customers or even Tenant needs).
• Reviewed or make reports (used MS Word, Excel and LN) submitted by subordinates relative to security and investigation
Assistant - Web Developer
Freelancer – Part time, Home Based in Philippines
From June 2013
• Assisting the current co-worker Web Developer to reduce or revise title almost 2,000 products (using MS Excel and intranet) for search engine optimization (SEO Title Tag).
Customer Support Agent / Content Writer
March 2012 - June 2013
Assistant Manager/ HR Manager
SUN ASIA Const. & Development Corporation
Up to December 2011
International Business Development (IBD) Administrative Assistant (OIC)
Up to July 2011
Technology Support and Executive Assistant
Hardware and General Merchandise
Up to March 2011
Auto Supply & General Merchandise
Up to January 2010
Reviews / Blogs
Making product/item reviews or blogs in requested item list.
Qualifications & Certifications
Finishing course for Call Center Agents
BS - Psychology
Cavite State University Main Campus
Theresian School Of Cavite
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