Macanda - Sales and Marketing - Centurion, GP, South Africa

Lwandile Macanda

Centurion, GP, South Africa

Summary

I am customer centric, high working ethics. I am a team player, i can also demonstrate that i can work with little supervision, I also set very high standards. I am Self motivated, excellent working standards.

Services

Sales and Marketing

Summary:

I am customer centric, high workign ethics. I am team player, i can also demonstrate that i can work with little supervision. i set very high standards, im self motivated excellent working standards.

Work History

Customer Care

Pretoria

Dealing with clients queries
Tracking and Trace( Parcels, Letters)
Telesales

Languages
* Home: Xhosa
• Other languages: English, Afrikaans, Zulu and Tswana

Telesales-selling Clientele's Life's products

Rivonia

Up to September 2010

• Customer queries
• Cold calling
• Update clients information on the system
• Searching for potential clients

Call Centre Agent

Pretoria

March 2004 - March 2009

Telesales - selling Telkom's products to customers
• Searching customers data on different computer systems
• Capturing of data on system
• Answering to customers queries and attending to them
• Liaising with customers on a daily basis
• Telephone ettiques
• Resolving customers queries using different computers systems
• Handling of customers accounts queries
• files with bar coded stickers
• Any other administrative work that is tasked upon.

Qualifications & Certifications

Port Elizabeth Technikon

Contact Centre Support

Purchasing Management

Port Elizabeth Technikon

English

Ithembelihle Comprehensisive School

Contact Centre Support

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