Mpungose - Medical Secretary - Cape Town, WC, South Africa

Luyanda Mpungose

Cape Town, WC, South Africa


Medical Secretary


Good Evening

I am a qualified claim capture graduate holding a claim certificate from health briedge academy.I curently work for a Doctor as a receptionist and as a claim capture doing medical claims for his practise & rejections,allocations & WCA.

Work History

Medical Receptionist / Claims Assessor

Dr Mbuyamba & Assosiates

August 2013 - March 2014

Industry: Doctor's 'Surgery

• Receiving & welcoming patients & visitors in a friendly manner
• Data capturing & processing medical aid claims
• Translation between patients & doctors, with utter confidentiality
• Answering all telephone calls promptly
• Screening all management & doctors calls before transfer
• Correctly manage the filing system- making sure that all files are replaced after capturing
• Ensuring all automation in good working order at all times to improve & enhance production
• Correcting rejections& resubmitting them to the medical aids while making sure accounts are printed & following necessary steps to recover outstanding monies from patients liable for payments

HIV/AIDS Adherence Consultant

Prime Cure

December 2012 - February 2013

Industry: Call Centre

• Registering new patients on HIV program
• Dealing with medical aid administration
• Advising doctors on medical options for switching of patients
• Treatment a Core dealing medic assistant in authorizing client's medical scripts.
• Doing treatment counselling with Germs medical aid clients.
• Advising clients on compliance, condom use and healthy living
• Sending client's letters for the next full blood count date.
• Capturing client's pathology results on the Germs HIV system.
• Attending to doctors and other services providers medical queries
• Up loading clients medical information on Germs HIV systems
• Logging off clients queries

Debt Collector

Shapiro Shaik Defries & Associates

January 2009 - February 2011

Company Name: Shapiro Shaik Defries & Associates
Industry: Call Centre
• Collecting outstanding debts from clients and achieve collection targets to ensure positive cash flow
• Maintain debtor's book to ensure that the debt status is accurate and latest
• Develop reports on aged debts accounts and days sales outstanding (DSO)
• Monitor slow moving accounts to identity delinquents debt and take necessary action to recover the debts
• Offer 24/7 services to customers in prompt and accurate

Qualifications & Certifications

Cornerstone College

Compu-train College


Maths, Biology, Physical

S'khethuxolo High School

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?