Deranieh - Customer Care - Amman, Jordan

Luma Deranieh

Amman, Jordan

Services

Customer Care

Summary:

hi
i studied BA english literature then worked for six years in banks ...im the representative of Deranieh CO for 5 years now... my strong points are being creative , hard worker and good in dealing with people .

Work History

company representative

Deranieh Company

From August 2007

and in the following up department

Senior officer in reservation & ticketing

Royal Jordanian

November 2006 - July 2007

ticketting and reservations

customer relation officer

Arab Bank

October 2004 - September 2005

Opening and closing accounts. Requesting check books, ATM cards, and master cards. Preparing statements. On the top of that dealing and solving customers problems.

Jabel Amman Branch /Customer service

Jordan Gulf Bank / Commercial Bank

April 2004 - October 2004

• VIPs department in the corporate facility department
• Retail department

Customer service representative

Societe General Bank

August 2000 - June 2003

: Opening and closing accounts. Requesting check books, ATM cards, and master cards. Preparing statements etc
• Universal teller: cash and check deposit and withdrawal, buying and selling foreign currencies, post-dated check deposit, Western Union, inward and outwards remittances, and cash advance
• Back office: water, electricity and phone bills, preparing salaries, inward clearing and clarifying checks
• Trained in financial department

Qualifications & Certifications

English Literature

Jordan University for Women (Petra University

CMS school and Petra University

C.M.S. School

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